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Find a Location

Josh's Mobile Auto Detailing LLC has 1 locations, listed below.

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    Business ProfileforJosh's Mobile Auto Detailing LLC

    Auto Detailing

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Summerfield, FL 34491
    BBB File Opened:
    3/3/2022
    Years in Business:
    3
    Business Started:
    3/8/2021
    Contact Information

    Principal

    • Michele Hutton

    Customer Contact

    • Michele Hutton

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    05/13/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Josh's auto detailing gave me a quote for detailing services scheduled for the following week. He took a check from me in the amount of $200.00 as a deposit for this service. The next week he didn't show up for his appointment and I began calling and texting. He replied that he had been in the hospital for four days and we rescheduled for the beginning of the next week. I have texted and called stating that he either needed to do the job or return my deposit. Although I have contacted him daily he won't respond. I think this young man conned me out of $200.00 and would not only expect a refund, but I prefer that he not be able to cheat other consumers in this fashion. Thank you for any assistance you can provide.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jason C

    2 stars

    05/06/2022

    We received several recommendations for Josh's Mobile Auto Detailing LLC (Josh ******). He was very quick to respond, told us his services and we agreed on a price. The next day Josh started on our 2 vehicles. I stopped over a to check on progress a few times. Josh had parked next to the drain on the street and had accidently dropped his tire cleaner down the drain. He told us he would be back the next day to finish the bumpers and tires but otherwise the cars were done. Initially all looked good but when my wife got in the car that night, she noticed a huge pile of crumbs between driver seat and stick shifts. Additionally, the armor all used on the dash board had sprayed onto windshield and not been cleaned off. The next morning, we looked closer at both vehicles and found many missed areas. Also, the cup holders were missing in one vehicle. We texted Josh and he promised to check his truck for the cup holders and he would let us know. Three days later still no word from Josh on finishing detailing or cup holders. We finally got a text back that his that his Mom was in the hospital. This event caught him off guard with his appointments and would definitely come back to do the tire and trim. Well, that was 11 days ago and still no answer from Josh, even if he said it will be next week due to family issues. Josh was paid for services he did not finish, his work at best was a C-, he did not finish the job, did not return cup holders, and did not keep in touch. We do not recommend anyone use his services.

    Local BBB

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