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ComplaintsforFamily's Choice Electrical Repair, Inc.
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Complaint Details
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Initial Complaint
08/27/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I set up an appointment with Family's Choice Electrical Repair to trouble shoot a lamp post issue as their ad stated they were trouble shooting experts. The election arrived and immediately started up selling surged protectors. I was charged $260 for the trouble shooting in which he found nothing wrong. He then installed a new breaker at a cost of $260 in case that was the issue. The next time it rained the breaker tripped off. The electrician stated if the new breaker tripped off the lamp post would need to rewired at a cost of $1500. I hired another company who immediately diagnosed the problem at the lamp itself. They installed a new lamp and I have not had any issues since. The electrical wanted to upsell and did not provide any price sheets on what he was charging me. I called and reported this to the company and was to.d she would talk to the electrician and the owner and get back to me. I have not received a return call. I would like to be refunded the $520 I paid.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.