ComplaintsforTony Francois dba Rush Hour Appliance Repair
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Complaint Details
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Initial Complaint
09/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Rush Hour Appliance Repair in Sunrise has to be one of the biggest scammers I've had to deal with. I made an appointment for 10:00 AM the next morning for which they arrived on the dot. I was told the $125 service call fee would be waived since I was allowing them to repair my cooktop. I purchased the new element from Parts Unlimited. Technician put new part in without testing to make sure it worked. I was told it was working, but it wasn't. After spending 30 minutes in total, I was told they deal only in cash, debit card or Zelle and the cost was just change under $300. $10.00 a minute is ridiculous. Finally got called back and was told they did exactly what I wanted and that I never asked them to do a diagnostic. I have never heard of such a thing, you don't check to see if everything is working before you leave? Make sure you run as fast as possible from these scammers.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.