Business ProfileforDirect Pharmacy Source, Inc.

6/5/2024 - Had my prescriptions sent over.A week passes and my prescriptions are not passe dpending. I call and somehow despite it being an automatic system Dirx had my last name wrong on the prescriptions sent in. I had to have my provider reach out to get this sorted. Its been another week.Somehow the amount was wrong and they correct it by cancelling the order and placing an accurate order in my cart. Not pushing through the order, but in my cart to confirm. Thankfully this caller was very helpful, "I am So Sorry it's been a week, it should've cleared by now. Let's see what we can do."6/19/2024 $25.22 + $180 annual saving plan i have. The new order was placed. Another week passes and nothing. I have no medication at this point and i hav going through withdrawls and in danger of a having the consequences of not having necessary medication. I call Dirx again and I get. "Oh well, give it a week we're working on it." "I placed this three weeks ago, it's been pending i am out of my medication. How long am I expected to wait?" "I told you a week."You have someone who has paid for a year of service to go a month without a service they are paying for. I was told they were out of one but it should be in soon - Still a pending order! They have failed numerous times to send out prescriptions in a timely matter. If they do not have a prescription immediately rectify the situation. Let your payer know. I need this medication. I need it provided. This is a dangerous situation and a waste of hundreds of dollars.I have had to spend the money saved through this prescription plan on other doctors to provide me new prescriptions while i wait for my latest order to , please, simply come through. I just want my medication as soon as possible. I want my money back for this saving plan since it's done nothing to save me anything and i refuse to trust them with anything else going forward.