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Find a Location

Dade County Federal Credit Union has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dade County Federal Credit Union

      1500 NW 107th Ave STE 100 Sweetwater, FL 33172-2706

      BBB Accredited Business
    • Dade County Federal Credit Union

      3100 SW 62nd Ave Miami, FL 33155-3009

      BBB Accredited Business
    • Dade County Federal Credit Union

      1801 NW 9th Ave Miami, FL 33136-1101

      BBB Accredited Business
    • Dade County Federal Credit Union

      20645 NW 2nd Ave Miami, FL 33169-2508

      BBB Accredited Business
    • Dade County Federal Credit Union

      29850 S Dixie Hwy Homestead, FL 33033-3352

      BBB Accredited Business

    Business ProfileforDade County Federal Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/31/2018

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Dade County Federal Credit Union was established for the purpose of offering financial independence and security to employees of Dade County.

    Business Details

    This is a multi-location business.

    Find a Location

    Dade County Federal Credit Union has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dade County Federal Credit Union

        1500 NW 107th Ave STE 100 Sweetwater, FL 33172-2706

        BBB Accredited Business
      • Dade County Federal Credit Union

        3100 SW 62nd Ave Miami, FL 33155-3009

        BBB Accredited Business
      • Dade County Federal Credit Union

        1801 NW 9th Ave Miami, FL 33136-1101

        BBB Accredited Business
      • Dade County Federal Credit Union

        20645 NW 2nd Ave Miami, FL 33169-2508

        BBB Accredited Business
      • Dade County Federal Credit Union

        29850 S Dixie Hwy Homestead, FL 33033-3352

        BBB Accredited Business
      Location of This Business
      1500 NW 107th Ave STE 100, Sweetwater, FL 33172-2706
      BBB File Opened:
      10/22/2004
      Years in Business:
      23
      Business Started:
      12/13/2000
      Accredited Since:
      12/31/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. George Joseph, CEO
      • Mr. Jose Bernal
      • Frank Ross, Vice President
      Contact Information

      Principal

      • Mr. George Joseph, CEO

      Customer Contact

      • Mr. George Joseph, CEO
      • Mr. Jose Bernal
      • Ms. Tia Yalledy
      • Frank Ross, Vice President
      Additional Contact Information

      Fax Numbers

      • (305) 392-2597
        Primary Fax
      • (305) 541-4176
        Other Fax

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/24/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      ********** Federal Credit Union open a secure credit card account with out my acknowledgement. It start from a secure credit account, I believe from 2020-2022 which I close. I close the account because of identity theft. At the time of the dispute they claim it take 90 days for a dispute to be complete with no credit payment in my account. I agreed to wait for the completion of the dispute. I experience terrible financial hardship during those period. On 5/23/************* Federal Credit Union didn't communicate with me regarding the discharges and proceeded to add charges of $838.10 from a close secure account ********************** account to now overdraft checking account with more then a year on a dispute that was originally completed to my account with out my acknowledgement. 18 U.S. Code 894 - Collection of extensions of credit by extortionate means c)In any prosecution under this section, if evidence has been introduced tending to show the existence, at the time the extension of credit in question was made, of the circumstances described in section 892(b)(1) or the circumstances described in section 892(b)(2), and direct evidence of the actual belief of the debtor as to the creditors collection practices is not available, then for the purpose of showing that words or other means of communication, shown to have been employed as a means of collection, in fact carried an express or implicit threat, the court may in its discretion allow evidence to be introduced tending to show the reputation of the defendant in any community of which the person against whom the alleged threat was made was a member at the time of the collection or attempt at collection.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Noel B

      1 star

      02/17/2024


      I go to Homestead Dale Federal credit Union to deposit a check the check was for $8000 from my retirement account empowerment the cashier tells me he has to go to his manager to get approval. The manager tells me that this check has been flashed with *****. I stayed here And I called empowerment the retirement company and the lady tells them that’s not true so she shows me a letter stating this was flash so I asked her can I get a copy of that letter she tells me no I said, can I take a picture of that letter she tells me no this is the manager There is no doubt my mind the reason why I had a problem. My check is because the color of my skin. I never had a problem with any institution that I ever had deposit the check Del federal credit union in Homestead has people there that discriminate against people of color.

      Dade County Federal Credit Union Response

      02/29/2024

      We apologize for your experience. We are committed to providing our members with excellent service and would like to address your concerns. Please reach out to our AVP of Operations, *************************** at ************ at your earliest convenience.

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

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