ComplaintsforFlorida A & M University Federal Credit Union
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Complaint Details
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Initial Complaint
01/23/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I applied for a loan July 20, 2021 never received it was told that there was no more funds available. I never had any more communication with them until November of 22 I received a bill in the mail asking for payment and saying that I was 56 days past due. So I contacted them asking them what was this anout and they stated that I had funds for 13,500 that was just sitting so they asked to me submit supporting documents to verify who I was had me to sign documents and I never received anythingBusiness response
01/23/2023
We are awaiting documentation back from this member in order to release the funds.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.