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ComplaintsforThe UPS Store #3075
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/18/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
On October 19 at approximately 11am, I received a call from UPS Store located at **** ***** ****** **** **, ************ ** *****. They informed me that I had a package for pickup. The package was sent to me by ****** ******** and ****** ******** paid for the shipping. I was told by UPS store that it would cost me $5 to pick up my package because I am not a member. I think it is ridiculous for UPS store to charge me $5 to pick up a package that has already been paid for. This appears to be a way for UPS store to collect twice on an item that has already been paid for. This practice is definitely shady and looks like greed on the part of the UPS store.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
2910 Kerry Forest Pkwy Ste D4
Tallahassee, FL 32309-6828
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.