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Complaint Details
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Initial Complaint
09/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a Z365R 48 in. 24 HP GAS Dual Hydrostatic Zero-Turn Riding Mower Price$620.00 online on August 20, 2023. The web site said the turn around time would be 2 days to process my order and 8-10 days for delivery. Today is Sept. 18th and no further correspondence except the initial , we received your order email on the same day Aug. 20th. I've called repeatedly and receive a caller busy message. I have sent 3 emails with no response. No contact at all since I purchased it. The money for the mower was taken out of my account, the full $620.00. The web site I purchased it from is still up . I'd like to retrieve my money and also warn the public of this ,what I think is a fictitious company at this point. I really wanted the mower. It was to be a gift for my husband. I hope you can help. Thank you in advance!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.