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Find a Location

Storage Zone Self Storage and Business Centers has 1 locations, listed below.

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    Business ProfileforStorage Zone Self Storage and Business Centers

    Storage

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    424 Capital Cir SW, Tallahassee, FL 32304
    BBB File Opened:
    5/12/2022

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/12/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I have property at Unit #**** at Storage Zone, *** ** ******* ******, ***********. I have been a tenant (various units) 17 years. I have arthritis and renal problems. I hav been working on writing projects the last few years -- the last time I visited my storage locker property was several years ago -- I thought all fine. As soon as I had money and time -- when I got social security -- I intended to start visiting again. In the meantime, rent was paid through June 30, 2022. On April 18 I received a frantic email telling me that storage zone was renovating my building and I needed to be out by May 15, and that I could get a partial refund after moveout. I have photos, pottery I made while taking an art for teachers class (during my brief stint as a teacher) and many writing projects I have started. Also memories of my pets. Not much of value to others thus and not much replaceable. So I went by the locker to clean up. The place was covered in rat feces and fur -- something never mentioned to me. All my goods pretty much were packed into boxes with cedar and baking soda and old pest control baits. So for the most part all my stuff was fine. But my health is frail and I became ill -- renal problems, sepsis.I cannot pack this fast -- I have no help, no money to hire anyone. I found out that the tenant near me (an auto repair company) was not asked to move -- that is good -- he does AC work and I know someone who needs his help. But me, I have nowhere to go without the rent money I paid at least, & no help packing -- I want to clean up my stuff and find another unit at storage zone and use my existing rent, despite the high price. At least today the lady has offered to let me keep packing till May 31. I wish I'd known about the rat sooner. I gather not much pest control is used now. (I began renting a storage unit with Classic Store on Capital Circle in the summer of 2006, and Storage Zone acquired Classic Store)

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jodece J.

    1 star

    02/01/2023

    My husband has had the most horrible experience here. We rented 3 storage units here. The employees love on the property, manager has an approached him drunk harassing him and banging on his bay door yelling gibberish. He was also not given notice of his belongings being auctioned off and the manager cant provide proof of any certified mail being sent to our address. There were also a couple of incidents where she gave people our home address. We requested corporate or whomever was in charge contact info but would alway be given the run around. The manager demanded payment so that my husband could retrieve the rest of his belongings we informed her that we wouldnt make it until after business hours she wouldnt let us come the following morning when I arrived with payment she insisted that I pay her outside of the business and that she couldnt give me a receipt until the following morning but I wasnt comfortable with paying her cash with no receipt so I requested at the least a hand written one. When we entered the office her boyfriend was there asking why I was coming into the office and it made me uncomfortable. So all and I I will never recommend anyone use Storage Zone.

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