Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Affordable Air Solutions, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAffordable Air Solutions, Inc.

    Air Conditioning Contractor

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5432 W Crenshaw St STE A, Tampa, FL 33634-3049
    BBB File Opened:
    7/21/2010
    Years in Business:
    14
    Business Started:
    5/4/2010
    Business Incorporated:
    5/4/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CAC1816559 for this business, issued by Construction Industry Licensing Board

    These agencies may include:

    Construction Industry Licensing Board

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Patrick Craig, President

    Customer Contact

    • Mr. Patrick Craig, President
    • Ms. Diane Craig
    Additional Contact Information

    Fax Numbers

    • (954) 653-1325
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    HVAC install April 2020 (several dates duration) New install, after the long first day, it was found the unit was installed backwards, with cool air blowing from intake vent, facilitating my sleeping on the sofa that night so I could benefit from the only cool air working. They returned the next day, and fixed position of the unit, but install continued to be problematic-and took a long time. Technician did not have his own lighting and borrowed a lamp, which he broke. I called them back several times because the reason I bought a new system, temps well above the thermostat setting, persisted. They threw a few "freebies" in including a 10x10 register in a bedroom and a new plenum. Problem persisted, and I was told I needed more insulation, and this was Florida, and it was hot, and that was just how it was. I switched service providers and had them come to address the issues, and they ended up coming back to correct things a few times-twisted duct work diverting cold air away from the 2nd bedroom (which I complained about before). My daughter was using a portable ac unit it was so bad. With a brand new system. This past week I noticed a sagging ceiling in the dining room and MUSHROOMS growing from the ceiling. I called Comfort Authority to eliminate the HVAC system as the issue. The HVAC IS the issue. The install, to be specific. There is a list of items which have led to my ceiling being saturated, and my health at risk due to the moisture issue. I will upload the invoices and emails, but I'm looking at several options, all the way up to replacing the system. This is expensive damage AND a health risk. This company is wreckless. Who installs an air handler backwards??
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michelle S

    5 stars

    08/23/2022

    It seems in this day and age, especially with all this craziness going on in the world .No one ever seems to stop and take the time to recognize people or companies that go above and beyond.. Although people are quick to find the call and complain, It seems no one give credit where credit is due. I feel it very important to share my quick story. This is one of the hottest summers that i can ever remember, so i know poor a/c companies have to be SWAMPED and most likely working 7 days !!! !!! I On a weekend (of coarse a/c problems..always happen on a weekend) my a/c just stopped working. As I tried to call around for help,I quickly found out it would take a miracle to get anyone to pick their phone non the less be of service. 92 degrees in the house isn't safe for anyone. A good friend recommended to call a company by the name of Affordable Air Solutions . Expecting to still get no answer, a voicemail, or even the quick brush off with all the reasons why no-one could come for at least a 2-3 weeks.. To my surprise the kindest voice picked up right away. Not only was a service tech (Randall) sent out immediately , He quickly diagnosed the issue.and I could not believed how hard he worked in the terrible heat, just so I could have air. I would really like to thank Affordable Air for going so far beyond. You have the most courteous staff, kind and hardworking techs, Even the owner whom gave the tech permission to get me up and running asap, Its so refreshing to have found a company who cares about their customers. I highly recommend this company to everyone !!!!!!!

    Affordable Air Solutions, Inc. Response

    08/25/2022

    Well that is very kind of you ********. Thank you so much for taking the time to review us. And I will share this with Randall. He will be tickled as well.

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.