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Find a Location

Riverside Recovery of Tampa, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRiverside Recovery of Tampa, LLC

    Alcoholism Information
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/3/2022

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Riverside Recovery of Tampa is a drug and alcohol treatment center for men and women offering a full continuum of care for people suffering from addiction, and co-occurring mental health disorders.

    Products & Services

    Medical Detoxification, Residential Treatment, day/night (PHP) treatment, Outpatient Program, Family Program, Aftercare Services, Drug and Alcohol Treatment

    Business Details

    Location of This Business
    4004 N Riverside Dr, Tampa, FL 33603-3212
    BBB File Opened:
    9/15/2017
    Years in Business:
    7
    Business Started:
    1/9/2017
    Business Incorporated:
    1/9/2017
    Accredited Since:
    2/3/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 607933 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 10/31/2025.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of ME85141 for this business, issued by Florida Department of Health. The expiration date of this license is 1/31/2026.

    These agencies may include:

    Florida Department of Health

    4052 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    https://www.doh.state.fl.us.

    BBB records show a license number of ME124740 for this business, issued by Florida Department of Health. The expiration date of this license is 1/31/2025.

    These agencies may include:

    Florida Department of Health

    4052 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    https://www.doh.state.fl.us.

    BBB records show a license number of APRN9331740 for this business, issued by Florida Board of Nursing. The expiration date of this license is 4/30/2025.

    These agencies may include:

    Florida Board of Nursing

    (850) 245-4125

    http://floridasnursing.gov/

    BBB records show a license number of APRN9318400 for this business, issued by Florida Board of Nursing. The expiration date of this license is 7/31/2024.

    These agencies may include:

    Florida Board of Nursing

    (850) 245-4125

    http://floridasnursing.gov/

    BBB records show a license number of RN9460571 for this business, issued by Florida Board of Nursing. The expiration date of this license is 4/30/2025.

    These agencies may include:

    Florida Board of Nursing

    (850) 245-4125

    http://floridasnursing.gov/

    BBB records show a license number of MH7167 for this business, issued by Florida Department of Health. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Florida Department of Health

    4052 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    https://www.doh.state.fl.us.

    BBB records show a license number of SW15736 for this business, issued by Florida Department of Health. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Florida Department of Health

    4052 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    https://www.doh.state.fl.us.

    BBB records show a license number of MH16457 for this business, issued by Florida Department of Health. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Florida Department of Health

    4052 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    https://www.doh.state.fl.us.

    BBB records show a license number of PT31953 for this business, issued by Board of Physical Therapy. The expiration date of this license is 11/30/2025.

    These agencies may include:

    Board of Physical Therapy

    4052 Bald Cypress Way Bin C-05

    Tallahassee FL 32399

    (850) 488-0595

    http://floridasphysicaltherapy.gov/

    BBB records show a license number of PT11498 for this business, issued by Board of Physical Therapy. The expiration date of this license is 11/30/2025.

    These agencies may include:

    Board of Physical Therapy

    4052 Bald Cypress Way Bin C-05

    Tallahassee FL 32399

    (850) 488-0595

    http://floridasphysicaltherapy.gov/

    BBB records show a license number of PA9105418 for this business, issued by Florida Department of Health. The expiration date of this license is 1/31/2025.

    These agencies may include:

    Florida Department of Health

    4052 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    https://www.doh.state.fl.us.

    BBB records show a license number of MH14348 for this business, issued by Florida Department of Health. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Florida Department of Health

    4052 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    https://www.doh.state.fl.us.

    BBB records show a license number of APRN9246190 for this business, issued by Florida Board of Nursing. The expiration date of this license is 4/30/2026.

    These agencies may include:

    Florida Board of Nursing

    (850) 245-4125

    http://floridasnursing.gov/

    BBB records show a license number of 26996924 for this business, issued by Agency for Health Care Administration

    These agencies may include:

    Agency for Health Care Administration

    2727 Mahan Dr

    Tallahassee FL 32308

    (888) 419-3456

    http://www.fdhc.state.fl.us

    BBB records show a license number of 32960446 for this business, issued by Agency for Health Care Administration

    These agencies may include:

    Agency for Health Care Administration

    2727 Mahan Dr

    Tallahassee FL 32308

    (888) 419-3456

    http://www.fdhc.state.fl.us

    BBB records show a license number of APRN11008117 for this business, issued by Florida Board of Nursing. The expiration date of this license is 4/30/2026.

    These agencies may include:

    Florida Board of Nursing

    (850) 245-4125

    http://floridasnursing.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Kirk Kirkpatrick, CEO
    • Mr. Blake Casper, President
    • Ms. Allison Casper Adams, Executive Vice President
    • Ms. Adrienne Hanson, Executive Vice President
    • Mr. Christopher Casper, Executive Secretary
    Contact Information

    Principal

    • Mr. Kirk Kirkpatrick, CEO

    Customer Contact

    • Ms. Kenna Piasecny, Finance Manager
    • Mr. Kirk Kirkpatrick, CEO
    • Ms. Elizabeth Stockton, Manager
    • Mr. Blake Casper, President
    • Ms. Allison Casper Adams, Executive Vice President
    • Ms. Adrienne Hanson, Executive Vice President
    • Mr. Christopher Casper, Executive Secretary
    • Dr. Michael Sore MD, Medical Director
    • Mr. Jotham Fady, Director of Marketing
    Additional Contact Information

    Fax Numbers

    • (813) 441-7669
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/13/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    What the business committed to provide for me

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christine I

    2 stars

    07/28/2022

    On July 9th, 2022, I was transferred from the detox hall of Riverside Recovery of Tampa to the Residents' hall. I had been prescribed a Z-pack before all the following occurred to prevent pneumonia when the ARNP said I had upper respiratory congestion. In two days time, I was feeling like a cold was coming on. I mentioned this to the nurses. Over the next two days, I worsened and developed a productive cough. I mentioned this to the nurses every time I went for my medications, twice a day. One of them said, "Yeah, there's something going around." I started wearing a mask to protect others from my microbes. I suggested that the medical team should do something about this. On day 5 or so, I saw the ARNP. I told her about being sick. She suggested Tessalon Perles but when I asked the med nurses about it, it was not ordered. She ordered prednisone for upper airway wheezing at 20mg which was not titrated off before I left the facility. Over the next 3 days, my cold moved to my sinuses and eventually to my ears. I was telling the nurse twice daily how I was doing, i.e, secretions were thick and green, sinuses were affected. They gave me vitamin C gummies. I mentioned to my husband that I was not getting the medical attention I needed. My husband tried calling my therapist but couldn't get in touch so he wrote to my therapist (who also knew of my cold and eventually became ill himself) and told him of my plight. I was called into to the ARNPs office and she said, "I hear you're not feeling well." I could not believe my ears! After 9 days of steadily getting worse and telling the nursing staff about it....after 9 days of visibly wearing a mask and isolating myself to not infect others....after having told her 4 days ago that I was sick and nothing being done about it, there is no way I'm going to trust the medical staff at this facility. I was glad to leave so I could see a physician. I call this neglect. I also noted that only one of the nurses identified me with the proper i

    Riverside Recovery of Tampa, LLC Response

    08/02/2022

    Thank you for taking the time to leave us a review, *********. Due to HIPAA and patient privacy concerns, we cannot address any particular grievance through an online review. However, we do take these matters very seriously and work closely with each client to ensure that they receive high quality, individually tailored care. We would very much like to put you in touch with our Medical Director to listen to your concerns in detail. Please call us at (813) 279-6900 to open up that dialogue. We hope to hear from you soon!

    - Jotham F., Director of Admissions

    Riverside Recovery of Tampa, LLC Response

    08/02/2022

    Thank you for leaving a review, Christine. Due to HIPAA and patient privacy concerns, we cannot address any particular grievance through an online review. However, we do take these matters very seriously and work closely with each client to ensure that they receive high quality, individually tailored care. Our Medical Director would like to listen to your concerns in detail and you are welcome to call us at (813) ******* to open up that dialogue. We hope to hear from you soon!

    - Jotham F, Director of Admissions

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