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ComplaintsforMarvic Contractors, Inc.
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Complaint Details
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Initial Complaint
02/28/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date: 12/20/2023- I did signed contract with *************************** for removing existing room and make new room after breaking old one with concrete extention and new room. As part of initial contract I paid via Check $5000 for approval from HOA and Pasco county. After check clearance I sent HOA form which he need fill out to get HOA approval. I sent text and he said it's in progress. I wait for whole month of January but no contact or no updates. I am keep calling on office number or his cell number. He never reached out to me. I am expecting my money back I found out that he did not even started any approval from HOA or county yet.Initial Complaint
02/16/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We signed our contract and estimate on 8/16/2022 for a patio screen enclosure for completion. Provided down payment, company has cashed check. ****, who provided our estimate, stated roughly 4-6 months. Fast forward, we have heard no update. Called the office multiple times over the past month, resulting in no one ever answering. I have left 4 voicemails on the company phone, no return calls. Office voicemail has since been full. I have emailed **** directly as well as called his cell phone and left two voicemails - all with no response back.Initial Complaint
03/22/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I reached out to this company for a patio screen to be replaced. They gave me a quote, we signed a contract with them telling me the construction will start the week after the permit clears. I called them after the permit was due to clear and didn't hear back from them for 2 weeks despite calling and emailing every day. They called me and told me they have no materials. A month later I reached out. Again calling and emailing every day. It took 3 weeks for someone to get in touch with me. It has been two more months and I have heard nothing.Business response
04/26/2022
Consumer Response /* (3000, 8, 2022/04/13) */ ***Document Attached*** I have received additional misinformation - Marvic showed up for 2 hours to tear down my screened enclosure on Monday the 11th. They arrived and worked for 3 month hours on Tuesday the 12th - you can see they have said it was a day and a half job. It is now Wednesday at 2:40 (4/13) and still no one has come up. I have a half built screened area and not received any further updates.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.