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ComplaintsforJC Barbershop-Tattoo
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/31/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
There was an issue , where I was forced to shake hands with a stranger. I refused to do so, for health concerns and such. After I received service, I was contacted by the owner, stating that since I refused the forceful handshake from a complete stranger I could not receive further service from their establishment. I felt belittled. I have always been polite to the individual providing service and just kept to myself. There is no obligation to shake hands with a complete stranger, especially if there are health concerns.Business response
06/06/2024
Hola mi nombre es ***************************
Es triste que ocurran este tipo de malentendido
primero que todo nadie es obligado a apretarle la mano a otra persona en mi saln si no quieres saludar entiendo pero las respuestas verbales tienen que ser correctas por qu pueden ocasionar problemas mayores en mi localidad , nadie aqui en JC-Barbershop tiene el derecho de expulsar a un cliente.2 : no tengo problemas de salud
3ro :La forma en que se reaccion a otro cliente que solo trato de ser educado es incomoda!
Tengo 7 aos con mi negocio y nunca ninguno de mis clientes se a sentido incmodo ni mucho menos hemos tratado de discriminar!
Estoy tranquilo por que se que somos de bien
4to :Como podra efectuar el pago que est requiriendo
es un placer devolverle los costos de su servicio y de igualmanera mis disculpas espero resolver tu peticin lo antes posible!
5to: nos reservamos el derecho de admisin
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.