ComplaintsforTruly Forever Bridal, Inc.
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Complaint Details
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Initial Complaint
08/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was very interested in a dress because I had tried it on at another boutique that was an hour away. I wanted to give my business to this shop since its so much closer for me. I called to get the pricing on the dress to see if it was a better deal than having to drive an hour away. The girl on the phone was very rude and told me she cant tell me the price unless I come in which means Id have to pay $25 to look at a dress Ive already tried on and decided on just to give me the price. I told her that that made zero sense on why i would pay that just to get a price on a dress. Ridiculous if you ask me. I will gladly give my business to the other shop which gladly gave me complimentary service when coming into their shop. Really disappointed because with the high ratings of this shop I expected much much better as well as expected better treatment as a bride.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.