Customer ReviewsforGreen Motion Tampa International Airport

We booked a rental through Economy Booking for Green Motion. Upon arrival we were told they would not accept our insurance and we had to purchase liability insurance. We have never had to purchase liability insurance before for any car we rented through other companies. They had a sign on the counter that they only accepted insurance from a few companies, State Farm, Liberty Mutual, Geico, Allstate, Esurance, Progressive, USAA, Farmers and Nationwide. We have Hartford. Since Green Motion Car Rental is not located at the airport and we had to call to have them pick us up, we were stuck because we had no means of transportation. For 3 days they charged us $161 for the insurance. When we brought back the car, no one was at the site. We kept calling and no one answered. Finally, about 20 minutes later, the lone employee for that day showed up. He looked over the car quickly and then we were on our way to the airport. Very unprofessional and definitely a rip off company. Stay away and go with the well known companies.

They left me stranded on the side of the road cause I got a flat tire they said it was my fault they had no spare n no key to take the tire off in the car I had to pay a tow truck to get up to a tire shop they wouldnt bring the key for the tire.i got a flat because the car needed a alinement thats why the tire shredded on me while I was driving and they keep charging my card extra money and will not pay me back for everything.

Scam Fraud Scam. Do not rent from here please. Save yourself from all the trouble they put you through. Book somewhere else. I rented a car for 3 days and did not purchase insurance since I was using my own policy. ****** that calls himself a manager told me I will have to purchase insurance from them if I still need to rent from them and the price was $320 on top of what I already paid for the rental. Its a scam and they might be pocketing the extra funds stolen from people that need to get on the road asap. My suggestion please rent from somewhere else. This company Green Motion should be shut down as soon as possible.

These SCAMMERS should be shut down. BBB please do something about these fraudsters. Similar story as others. I arrived in Tampa airport early morning of June 1, 2024. I prepaid for 4 days car rental from Green Motion. It took me over an hour waiting for them to pick me up and shuttle to their off airport location. Once on-site, Green Motion refused to rent me the car unless I paid for their overpriced insurance which would 3x the total cost of my rental. They claimed I didn't have enough liability insurance. But I have up to $300,000 liability insurance. Apparently, even this wasn't enough because the property damage part of insurance was only up to $100,000. I have rented cars about 100 times in my life from every one of the major rental companies. No one has ever tried to pull something like this on me before. This requirement was also not mentioned in any of the rental terms on my voucher from economybookings.com which intermediated my purchase. This put me in a bind since my rental was pre-paid and the terms said it was now non-refundable. I saw that none of the other customers met Green Motion's $300,000 property damage liability insurance requirement either and were either forced to pay for extra insurance (I think it was at $40/day) or potentially not get their pre-paid rental money back and still have to last minute rent from someone else. I refused to play their bait-and-switch game and I asked for my money back. Green Motion told me they couldn't give money back since economybookings took the money (how convenient for them). I then had to fight with unresponsive economybookings and did a credit card chargeback to get my money back. Baiting people with really low prices and then forcing them to pay for overpriced insurance by springing requirements that no one can meet is a lowlife scam tactic. Green Motion needs to have business license taken away. I hope no one else gives them business ever again.

Rented through Priceline as a bundle flight/rental charged extra $124.00 for insurance or else could not rent the vehicle never had this before with rentals. After my trip called my credit card company to dispute the charge which mind you comes up on my statement as Tampa roads and Bridges not even Green Motion Rental.Scam they should be shut down!!!

On Travelocity this car rental company is listed as on site - at TPA. They are a 7 minute drive from TPA. We called for the free shuttle and it arrived promptly. We were asked for car insurance and since we did not have $300,000 liability coverage they insisted we buy it @$124. They also wanted to put a hold of $2,000 on my credit card for damages. I had booked a non-refundable reservation with them. We walked out and rented with Thrifty at TPA. They did not ask for proof of car insurance and put a hold of $200 on our credit card. I just phoned my credit card company and filed a dispute. They credited me in full for the non-refundable reservation. Aside from horrible reviews on the BBB check Yelp for more. This company is out to SCAM anyone they can!!!!!!

Is zero stars an option? I used Economy Bookings (which I will NEVER do again) to reserve a vehicle from this fly-by-night, rip-off joint. I reiterate what ************ says below: "Once transported to location far from anything, told that I needed $300,000.00 property damage insurance or I couldn't take the car". I have USAA insurance and have rented vehicles all over the ** and ****** with no issues. The customer service rep (I use this term loosely) at the rental counter said I would need to cough up an added $150.00 for my four day rental in addition to my prepaid amount. I had him transport us back to *** and rented from **** instead. For prospective customers of *******************************************... YOU HAVE BEEN WARNED!

My first car I rented from them had an expired tag that got me pulled over by HCSO then they exchanged the car and gave me one where the day after I picked it up had a completely dead battery. When I called and explained this they hung up on me and stopped taking my calls. You would literally be better off walking than trying to rent a car here.

My story follows the others. Waited at airport for 45 minutes for van to pick up and transport to rental car location. Once transported to location far from anything, told that I needed $300,000.00 property damage insurance or I couldn't take the car. After contacting my insurance company by phone and speaking on speaker, the business said that FL required that amount and that there was not an option. Can't do much after business hours, no one to reach out to. My insurance agent told them that they had not heard of such a charge to no avail. I agree that Priceline should not be doing business with them because GreenMotion does not care about bad reviews. Shame on me for not checking on line for reviews first but then again I trusted Priceline.

Green Motion is a joke!! Took an hour to get picked up and taken to the off site rental place. Then my insurance wasnt good enough. There are only a hand full of insurance companies they accredit so the initial savings was blown out the window. I wish I had read the reviews first. The additional insurance they made me take out was additionally twice the cost of the car rental. READ REVIEWS!!!