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Find a Location

NHDS Plan Services has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • NHDS Plan Services

      711 S Howard Ave Tampa, FL 33606-2465

    • NHDS Plan Services

      301 W Platt St STE 90 Tampa, FL 33606-2292

    • NHDS Plan Services

      4907 N Florida Ave Tampa, FL 33603

    Business ProfileforNHDS Plan Services

    Credit and Debt Counseling
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    NHDS Plan Services has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • NHDS Plan Services

        711 S Howard Ave Tampa, FL 33606-2465

      • NHDS Plan Services

        301 W Platt St STE 90 Tampa, FL 33606-2292

      • NHDS Plan Services

        4907 N Florida Ave Tampa, FL 33603

      Location of This Business
      711 S Howard Ave, Tampa, FL 33606-2465
      BBB File Opened:
      10/3/2019
      Years in Business:
      4
      Business Started:
      8/26/2019
      Business Incorporated:
      6/18/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • New Horizon Debt Services
      • New Horizon Debt Services, LLC
      • New Horizon Debt Manager, LLC
      Business Management
      • Mr. Michael Germino, Manager of Sales and Service
      Contact Information

      Principal

      • Mr. Michael Germino, Manager of Sales and Service

      Customer Contact

      • Ms. Aeelyn Abreu
      • Mr. Michael Germino, Manager of Sales and Service
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/28/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I would like to file a complaint against this company for the illegal theft of $750. I hired NHDS in 2020. They closed one account in March of 2023. Since that account has been closed, I have made $750 in payments on my second account. When that creditor sued me, NHDS ignored my pleas for help. They also yelled at me until I started crying when I called them, scared, asking for help. When the court case didn't go well, I had to let NHDS go. I followed proper procedure and submitted a letter to let them know and to have them return the $750 I paid them for this second account. They refused. They said my account was empty, even though I had just spoken to a representative named ****, and she said the money was in my account. Not only did they refuse to give my money back, which their own contact states that they have to upon termination, but they also refused to give any sort of breakdown showing what they did with my money. I'm guessing it went into their pockets.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tammy R

      1 star

      07/17/2023

      I received a call to consolidate my 2 loans and agreed to the monthly dollar amount. I was then advised to open an account with *************** so the monthly payment would go from my personal account to the Global account. The Global account is where my monthly payments will be paid from to the (2) loan companies.Well I've been monitoring my Credit Karma and no payments were made towards my account but $452 was missing of the $708.28 (2) months of payments made to the Global account.When I talked with the person at NHDR he claimed that I agreed to protection from the collectors. Which is not true. NHDR informed me to send them any correspondence and document calls and let them know about it, that they would take care of it. Only to find out they're robbing me blind of my money. I shut down all accounts and will do bankruptcy instead. They agreed to refund me a balance in the Global account of $256.28

      Local BBB

      BBB of West Florida

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