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ComplaintsforManko Delivery Systems, Inc.
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Complaint Details
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Initial Complaint
01/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company was hired to do delivery and white glove setup. They called and scheduled a 4 hour window on Fri 12/30/2022 in **********, *******. Waited 4 hours, no show, no courtesy nothing. Finally I called and they advised they dont know were the package is? Driver forgot to put it on the truck ? They must have small children in customer service, that cannot advise a paying customer, they prefer to let you wait hours for a no show, Presently delivery package is unaccounted for. How does this company even exist with all their complaints?Initial Complaint
01/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Manko was hired by Golden Technologies Inc. of Pennsylvania to deliver a lift chair to my elderly father. I was told by Manko Delivery to be available between 10AM and 2PM for the delivery. The delivery never came. Manko of Fort Myers did not call to cancel and will not answer calls or return messages. Manko needs to communicate with me and I would like this item delivered as soon as possible.Initial Complaint
09/07/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Poor communication up until the delivery date; item arrive one month late. On delivery, 19 August, Manko hit my brick mailbox. I have video recording of the hit as well. When I called them, they attempted to claim it wasn't their problem as they use contracted drivers. I sent them the quote for the new mailbox, $1,900, and they still haven't paid me for my damages.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.