Business ProfileforSonic Courier Inc

his complaint is for two companies in conjunction with each other. ****** clothing brand uses a shipping company Sonic *********************************************** to process deliveries. Please see all the reviews from different customers for their company that have also had this similar problem and most have had no resolution. The situation is getting out of hand, the complaints for this shipping company are piling up and **** gives the customer the run-around. refusing to believe that packages are not delivered simply because the courier company has falsely updated the system to delivered. original order date - 06/26/24. The amount ******. 06/28/24- The status was updated to out for delivery. I contacted **** on 06/29/24 to advise the package was not received and I would like a refund. They advised to wait until the complete shipping time frame. later (the same day, Saturday 6/29/24), the status was updated to delivered. I still do not have the package and the company per their website is not open on Sat/Sun. There are many complaints on this courier company Sonic ***********************************************, Many have shared reviews on the company sire that they have lost their money because the products were never delivered. The Company is in conjunction with ***** **** uses this company for shipping and many customers have lost their money because of the false information they put in the system.I have attached documentation that shows delivered and then was updated to out for delivery right after, on the same date.Again, I do not have my product. I have reached out to **** for a full refund. But both companies must be reported. Customers should know about this. Again. please see reviews for this logistic company on their website. This has to stop!