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Find a Location

Coast Dental has 173 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Coast Dental

      5706 Benjamin Center Dr STE 103 Tampa, FL 33634-5262

    • Coast Dental

      3937 W Broward Blvd Fort Lauderdale, FL 33312-1051

    • SmileCare

      1242 E Main St El Cajon, CA 92021-7205

    • SmileCare

      3820 Convoy St San Diego, CA 92111-3722

    • Coast Dental

      1370 Washington Ave STE 201 Miami Beach, FL 33139-4215

    Business ProfileforCoast Dental

    Dentist
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 178 Customer Reviews

    Customer Complaints

    453 complaints closed in last 3 years

    172 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Coast Dental has 173 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Coast Dental

        5706 Benjamin Center Dr STE 103 Tampa, FL 33634-5262

      • Coast Dental

        3937 W Broward Blvd Fort Lauderdale, FL 33312-1051

      • SmileCare

        1242 E Main St El Cajon, CA 92021-7205

      • SmileCare

        3820 Convoy St San Diego, CA 92111-3722

      • Coast Dental

        1370 Washington Ave STE 201 Miami Beach, FL 33139-4215

      Headquarters
      5706 Benjamin Center Dr STE 103, Tampa, FL 33634-5262
      BBB File Opened:
      5/1/1983
      Years in Business:
      32
      Business Started:
      8/3/1992
      Business Started Locally:
      6/1/2001
      Business Incorporated:
      8/29/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of DL10506 for this business, issued by Florida Department of Health. The expiration date of this license is 2/28/2026.

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      Type of Entity:
      Corporation
      Alternate Business Name
      • SmileCare
      • Coast Dental Services LLC
      • Coast Dental & Orthodontics
      Business Management
      • Ms. Debbie Nicholson, Director of Marketing and Public Relations
      Contact Information

      Principal

      • Dr. Adam Diasti, President/Co-Founder

      Customer Contact

      • Dr. Adam Diasti, President/Co-Founder
      • Mr. Tim Diasti, President
      • Mr. Kevin MacCormack, CFO
      • Ms. Debbie Nicholson, Director of Marketing and Public Relations
      • Mr. Timothy Hill, Operations Officer
      • Ms. Lourdes Fuentes, Accounts Payable and Receivable Staff
      • Mr. Anthony Lacey
      Additional Contact Information

      Fax Numbers

      • (813) 289-4500
        Primary Fax
      • (813) 288-7328
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      453 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/19/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      On 6/26/24 I had a comprehensive oral evaluation by ******************************* to treat gum recession for which I paid $190. He recommended a deep cleaning first, which I completed the next day at the **************************, and referred me to an orthodontist. However, the orthodontist required a Confirmation of Periodontal Health form filled out and signed by ******************. I dropped off the form on the morning of 7/10/24. To keep this short, I'll spare the utterly frustrating details of the following ****************************************************************************** at 2pm claiming he had to see me in person before signing. I showed up on time but after a 40-minute wait, I just requested a copy of my dental records because it became clear that this man has zero regard for people's time. As I was paying an additional $18 to get a copy of my records, he came out to the front and he didn't even attempt to sign the form, much less apologize for wasting my time and my money. I don't know if it is lack of professionalism or incompetence, but he sat on the document for 2 days when he should've been able to sign the form based on his own assessment of my oral health and x-rays, and if he had any additional questions he could've called me or asked me right there and then. Instead, he showed total disregard and a lack of professionalism. I wonder how he would feel if patients made him waste his time and money. Due to the limited space to write this complaint, I can't include all the other details that made this experience so bitter, but suffice it to say that the lack of professionalism is evident at every level in this clinic. I reached my limit and left the clinic before I exploded or made a scene. Now I understand why they have such low ratings and such a high number of complaints against them. The corporate headquarters needs to know how big the room for improvement is at this location.
      Read More

      Customer Reviews

      178 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Eve N

      1 star

      07/29/2024

      I went to the Coast Dental in ************ location.They made my first time temporarily dentures I absolutely loved them. Used my insurance on the temporaries. The Office closed due to not enough help. Then I was sent to the *********,** location to have the permanent set made. Which I paid full price for. They told me one price.I paid in full. Then slipped in a new paper saying I owed more because the receptionist made a mistake! Told Dr. ***** that I want my permanent set exactly like the temporary. I know I had to have the front bite on the two front teeth adjusted just a smidge I didnt want to mess up the look.************* proceeded to adjust them as she saw fit to her liking. Not as I ask. Heres the kicker. The same lady who made the molds that I loved. She made the same exact molds at the ************** as well. I could have lived with the bite. I loved how the looked so much. When I first got them in. They ask me how I liked them. I said I was glad to have teeth. Asked and hurried me to write a survey. That wasnt complete and scrambled. Once I go home and the swelling went down. I looked like Mrs. ********* from the kid move. I went back for a couple of adjustments and nothing helped. I ask for a do over and the doctor said no. I told her I paid full price and I told her these were not what I wanted and paid for. She called me a liar. She was the one telling the untruth. She had no one else back there. She said she did what her notes said. I was crying profusely and said that I would lay the teeth on the counter and kindly ask for a refund because they were so wrong. Unless you cans make it right like I paid highly for. And was humiliated and barely left my house for two years. She said no. That I would have to pay her fees. I tried to call corporate. They would not return calls. The Corporate Supervisor was in the office 3 time. And said she would call me back and never did. This took place between 7-2021 - 11-2023. I just emotionally able to talk about.

      Local BBB

      BBB of West Florida

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