3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from George Z
5 stars05/08/2023
Absolute best dental visit ever!! Made the entire visit very comfortable!
Dental Walk-In Clinic of Tampa Bay Response
05/09/2023
Hi ******,
Thank you so much for your kind words! We truly look forward to seeing you during your next visit.
Have a great day and thanks for making us smile!
Thank you,
The Dental Walk-In Clinic TeamReview from Lisa L
1 star12/20/2022
To start off there are two locations, one in Tampa and Belcher. When we called to make an appointment it was unclear which clinic we had made since the call center they used said Belcher twice. Guess what, it was Tampa. Regardless my husband had a great visit in Tampa and ended up needing a root canal. After he headed to the Belcher location for his crown. I called ahead of time as the Tampa location gave him an estimate for a porcelain crown and build up about $1400 out of pocket. I know there are other materials and asked if there was a cheaper option since we pay out of pocket. The office worker on the phone said yes one would be closer to $1200 (Zirconia). She couldn't give me exact on the phone at the time but I was assured it was cheaper than porcelain by a few hundred dollars. At the appointment they wanted to take another xray. My husband said they should have one from the other location and the endodontist could send it to them for the after xray. They kept trying to push for one. The dentist insists on looking at the root canal even though the other location's dentist and endodontist did their jobs. We think it is to get the $90 pay for being seen. After they agree we need a crown (duh) they gave him the cost and surprisingly it was the exact same amount the original one was. Two different office workers said no that is the price and so my husband walked out because we are limited on our Care Credit Card. I called them and they informed me that it is indeed the same cost for porcelain and zirconia but they also do metals they just prefer not to because it isn't their in house lab that makes them. (Keeping the cost at their location). I called to ask why charge $90 when you just re-printed the same bill after giving us the run around and they inform me it's because he sat in the chair and the dentist agreed after a root canal he needed a crown. Big shocker there.Dental Walk-In Clinic of Tampa Bay Response
12/22/2022
**************,
Thank you for your feedback and we are sorry to hear that you had a bad experience. We would love to speak with you directly in regards to your feedback. Please contact our Practice Administrator, *******, as soon as possible so we may be to personally address your concerns. **************Thank you,
The Dental Walk-In Clinic TeamReview from Renard M
1 star03/10/2022
I went to get an x-ray done and I needed to get all my wisdom teeth removed and I was referred to an oral surgeon. Once I got to the oral surgeon they said the x-ray that I paid for was not clear for the surgeon to use so I have to pay for another one. I went to tell the walk in clinic that I need a new one or a refund. They took a new x ray and still wasn't good so I asked for a refund and they said that they wouldn't give me one due to it did the job. I don't understand if the job is done why do I still have to pay that is not good. I have to pay the oral surgeon additional money for the same service that I received at the walk in clinic
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