ComplaintsforBT Shipping, LLC
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Complaint Details
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Initial Complaint
08/10/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I bought ez-burn keto from primesanatrue that has a ********* address (PO box *****) at the cost of *****. However, when I got my mastercard receipt it was ********************************************************************* the confirmation email (no total cost was written), and it was not even written before i confirmed the transaction. They were supposed to provide me with an RMA number, but they have since ignored my emails.Initial Complaint
01/29/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I mailed back the pods as directed by the company and they only refunded $35 instead of the full amount as they promised $105.88 RMA#********* Cancel #****** Mailed USPS on 12/20/21 Tracking #*************************** Check-in Dept PO box 15911 Tampa, FL 33684Business response
02/16/2022
Consumer Response /* (2000, 10, 2022/02/14) */ The company responded to me/ They refunded an additional $55 for a total of $90 refunded. I accepted that amount and said goodbye to them. Thank you for your assistance *****************
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.