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Find a Location

F.C.G. Tampa Orlando LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforF.C.G. Tampa Orlando LLC

    Gutter Installation
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    F.C.G. Tampa Orlando LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Tampa, FL 33634-1203
      BBB File Opened:
      11/9/2020
      Years in Business:
      4
      Business Started:
      5/8/2020
      Business Incorporated:
      5/8/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Forever Clean Gutters
      Business Management
      • Mr. Dwayne Blackwell, Managing Member
      Contact Information

      Principal

      • Mr. Dwayne Blackwell, Managing Member

      Customer Contact

      • Mr. Dwayne Blackwell, Managing Member

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/17/2021

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I signed a contract with Forever Clean Gutter 9-17-2021 in the afternoon for a gutter installation for a super gutter that I have between the pool screen areas and lanai. I wanted to cancel the contract the next morning, 9-18-2021, due to the cost. I called the company 9-18-2021 and left a message. I received a call back from an employee stating it would be no problem to cancel the contract and to consider them when I was ready to reschedule the installation. Monday, 9-20-2021 I called the company in the morning to ensure I had done I signed a contract with Forever Clean Gutter 9-17-2021 in the afternoon for a gutter installation for a super gutter that I have between the pool screen areas and lanai. I wanted to cancel the contract the next morning, 9-18-2021, due to the cost. I called the company 9-18-2021 and left a message. I received a call back from an employee stating it would be no problem to cancel the contract and to consider them when I was ready to reschedule the installation. Monday, 9-20-2021 I called the company in the morning to ensure I had done everything I needed to do to cancel the contract/installation. The Manager on duty from the company called me and asked me if he could lower the price to entice me to reschedule. I told him no, not at that time. I asked him if there was anything else I needed to do to cancel this contract and he said no and to consider them when ready to reschedule the installation. Saturday, 11-13-2021, I received a collection notice requesting $275. I made 4 calls to the Forever Clean Gutters company today and spoke to installation employee stating the Manager was working today. He encouraged me to call the collection agency and tell them what happened. The collection agency has contacted me several times now and provided me a copy of the contract stating that if I wanted to cancel the contract the contract said I had to do it in writing within 3 days from signing (that I would have to pay 25% of estimate) and were nasty.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Evelyn

      1 star

      12/02/2021

      In November 2020, I called a few gutter companies for estimates and Forever Clean Gutters was one of them. The estimator came and gave me an proposal. I agreed to the proposed price and the materials to be used shown on the estimate. A date was set. I waited and waited but no one showed up or called. I called the Tampa Office, the head office, the rep but no one returned my call. Finally I managed to get hold of the estimator. He told me that they have decided not to take my job. Upon pressing further, the estimator revealed that he would be losing money on the job since the gutter specified on the proposal was a different size from the norm and that would cost much more. That is when I sensed the reason why no one returned my call. Initially they were so eager for my business but when they realized that it was not a good deal for them, they decided not to honor the proposal. They were not even professional or ethical enough to let me know. I called and called every day but I did not hear from anyone. Finally they told me verbally that they would do the job but at a higher price. At this point I was tired of dealing with such a sleazy company. Today, December 2, 2022 after a year has passed, I received a "ransom note" from a debt collector All Debt Solutions stating that I owe Forever Clean Gutters $292.50. I called All Debt Solution and I was told that since I did not cancel the proposal within 3 days they have the right to charge me. They stated that it was in the agreement. Firstly, I waited for more than 3 days for them to return my call as I was still hoping for them to do the job. I wanted them to do the job so badly but they refused knowing that they would lose money on the deal. Secondly, no way was there in the contract stating that I have to cancel within 3 days or there would be a charge. Now of desperation, they turn around and try to collect a debt which they had created by walking away from the job when there was no money to be made. Instead they figured out a way to charge for doing nothing to enrich themselves. THIS IS DEFINITELY A COMPANY YOU DO NOT WANT TO DEAL WITH! There's no way in the world I would pay even though it is a measly sum of $292.50. I would rather hire an attorney if need to then pay them. If you hire FOREVER CLEAN GUTTERS, you would be taking a great risk. BUYER BEWARE!!!

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