We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Insurance Agency

Get Health-E, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Agency.

Complaints

Customer Complaints Summary

  • 24 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/11/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This firm calls, often several times per day. I have informed them I am on the Federal Do Not Call list but they continue to call. The calls never come up with a caller ID indicating they are intentionally hiding the numbers which are always different.

    Business Response

    Date: 06/11/2024

    We have removed your phone number from our records and have placed your number on our "Do Not Call List". We sincerely apologize for the inconvenience. We received information that you were interested in our services. You will have no more contact from our company. If you are contacted by other companies, we are not affiliated with them. Let them know that you are not interested and have them put you on their DNC List.

  • Initial Complaint

    Date:02/15/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not request nor agree to any contact from this company, yet they call constantly! By 2:00pm today they have called me 4 times from assorted numbers. If I block a number they just use a different one. This is harassment plain and simple! This is ridiculous and if it doesnt stop Im taking them to court.

    Business Response

    Date: 02/15/2024

    We have removed your phone number from our records and have placed your number on our "Do Not Call List". We sincerely apologize for the inconvenience. We received information that you were interested in our services. You will have no more contact from our company. If you are contacted by other companies, we are not affiliated with them. Let them know that you are not interested and have them put you on their DNC List.

    Customer Answer

    Date: 02/15/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

  • Initial Complaint

    Date:11/22/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I receive several calls a week, asking for a *****************. There is no **************** here. They are looking for my uncle and/or an associated spouse. He has been deceased for 10 years. When told that I am not ****************, they ask my name. To whom were you calling to speak. No one at this address or associated with this phone number has ********* These are scam robocalls from different numbers every time. This number is on the national do not call registry. These people should be run out of business.

    Business Response

    Date: 11/28/2023

    We have removed the listed phone number from our records and have placed this number on our "Do Not Call List". We sincerely apologize for the inconvenience. We received information that someone at this phone number was interested in our services. Can you please confirm the number to be removed is **************? You will have no more contact from our company. If you are contacted by other companies, we are not affiliated with them. Let them know that you are not interested and have them put you on their DNC List.

    Customer Answer

    Date: 11/30/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:07/19/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    As stated by other complaints, I to, receive multiple calls a day from different numbers. I've tried blocking them, but they just call with a different number. The most aggravating thing is, if I answer, there's no one on the other end, not even a recording. I really I don't understand the point of calling me multiple times a day if you have nothing to say or sell. PLEASE STOP CALLING ME!I am on the NATIONAL DO NOT CALL REGISTRY

    Business Response

    Date: 07/20/2023

    We have removed your phone number from our records and have placed your number on our "Do Not Call List". We sincerely apologize for the inconvenience. We received information that you were interested in our services. You will have no more contact from our company. If you are contacted by other companies, we are not affiliated with them. Let them know that you are not interested and have them put you on their DNC List.

    Customer Answer

    Date: 07/21/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:07/06/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I receive multiple calls a day, every day from GetHealth-e. I use a call screener and blocking mechanism to screen and stop the calls; however, they must have an unlimited amount of numbers from which they place the unwanted calls. On 6/20 - I received five calls, 6/21 - 3 calls, 6/22 - 2 calls, 6/23 - 1 call, and then they began to increase again., 2 calls, then 3 calls, etc. This is while using my screener and blocker.This is clearly harassment, and it must stop. It is interrupting my work and is far beyond an annoyance.

    Business Response

    Date: 07/07/2023

    We have removed your phone number from our records and have placed your number on our "Do Not Call List". We sincerely apologize for the inconvenience. We received information that you were interested in our services. You will have no more contact from our company. If you are contacted by other companies, we are not affiliated with them. Let them know that you are not interested and have them put you on their DNC List.

    Customer Answer

    Date: 07/07/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************************

  • Initial Complaint

    Date:04/03/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have received hundreds of calls from this company asking for a *********************. That is not my name and I am not eligible for ****************** I have told GETHEALTH E this multiple times and they will not stop calling me. I am filing a harassment complaint because my phone number is already on the do not call list and they are ignoring this. Remove me from your call list or I will file a harassment report with the police.

    Business Response

    Date: 04/04/2023

    We sincerely apologize for the confusion.  There could have been a technical issue that caused your number to be erroneously dialed.

    We have immediately removed your number from *********** lists, and you will have no further contact from our organization.

    We again apologize for any inconvenience! 

    - Management

     

     

     

  • Initial Complaint

    Date:09/14/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Multiple calls throughout the day on my cell phone . Have blocked many many numbers but they must have hundreds of numbers as the calls keep coming. This is extremely annoying. How can I stop these unwanted and extremely aggressive calls?

    Business Response

    Date: 09/14/2022

    We have removed your phone number from our records and have placed your number on our "Do Not Call List". We sincerely apologize for the inconvenience. We received information that you were interested in our services. You will have no more contact from our company. If you are contacted by other companies, we are not affiliated with them. Let them know that you are not interested and have them put you on their DNC List.

  • Initial Complaint

    Date:09/08/2022

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company, Gethealth-e, robocalls my telephone number numerous times during the week. I attempted to contact them through their published online contact phone number; however, the number is not working. I wish to be removed from their contact list.

    Business Response

    Date: 09/09/2022

    We have removed your phone number from our records and have placed your number on our "Do Not Call List". We sincerely apologize for the inconvenience. We received information that you were interested in our services. You will have no more contact from our company. If you are contacted by other companies, we are not affiliated with them. Let them know that you are not interested and have them put you on their DNC List.

    Customer Answer

    Date: 09/09/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

  • Initial Complaint

    Date:08/11/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I get telephone calls daily, sometimes more than once. I keep blocking but they use a different number or call even if blocked. I'm 95 years old so obviously I can't use whatever they are selling. HOW CAN I STOP THE CALLS.

    Business Response

    Date: 08/30/2022

    Business Response /* (1000, 5, 2022/08/12) */ We have removed your phone number from our records and have placed your number on our "Do Not Call List". We sincerely apologize for the inconvenience. We received information that you were interested in our services. You will have no more contact from our company. If you are contacted by other companies, we are not affiliated with them. Let them know that you are not interested and have them put you on their DNC List.

  • Initial Complaint

    Date:08/11/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I receive nuisance calls from this company many times a day. Every time they ask for someone who is not at my number. I inform them of this each time and ask them to remove me from their call list but still they continue to call. I block their calls but they find a way around it by using multiple numbers. I have never expressed interest in their services, I do not want their services and I wish to be placed on their do not call list.

    Business Response

    Date: 08/26/2022

    Business Response /* (1000, 5, 2022/08/11) */ We have removed your phone number from our records and have placed your number on our "Do Not Call List". We sincerely apologize for the inconvenience. We received information that you were interested in our services. You will have no more contact from our company. If you are contacted by other companies, we are not affiliated with them. Let them know that you are not interested and have them put you on their DNC List.

Get Health-E, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.