Business ProfileforEagle Hemp LLC
Current Alerts For This Business
In June 2021, BBB contacted the business regarding its advertising of free trial periods of its products. Consumers that sign up for the free trial period are enrolled in a monthly subscription for additional products. BBB requested the business substantiate that the claims meet the standards outlined in BBB's Code of Advertising (Section 18, Negative Option Plans, Continuity Plans and Automatic Shipments). The Code maintains that "Any advertisement for a product or service that includes an offer to sell or provide consumers with additional goods or services under a negative option feature must include a clear and conspicuous disclosure of all material terms of the negative option feature." Material terms that should be clear and conspicuous include the existence of the negative option feature, the cost of the additional goods or services, how consumers can cancel and avoid future shipments and charges, and how consumers can return items that they do not want. The Code continues that "advertisers must avoid making disclosures that are vague, unnecessarily long or which contain contradictory language."
Additionally, BBB asked the company to substantiate claims made on its website about the efficacy or results of using the company's products. BBB requested the business substantiate the claims per standards outlined in BBB's Code of Advertising (Section 34, Claimed Results). Claims as to efficacy or results which will be obtained by or realized from a particular product should be based on recent and competent scientific or other objective data. Advertisers should be prepared to substantiate such claims.
As of this date, the business has not responded to BBB's request for substantiation about its advertising. This company is using the BBB logo on affiliate website(s) advertising material. This company is not a BBB Accredited business, and our policies prohibit the use of the BBB Logo without being BBB Accredited
Additional business information
At-a-glance
Business Details
This is a multi-location business.
- Location of This Business
- 11317 N 52nd St, Tampa, FL 33617
- BBB File Opened:
- 4/23/2021
- Business Incorporated:
- 6/19/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of WM29177 for this business, issued by Florida Department of Agriculture & Consumer Services
These agencies may include:
Florida Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee FL 32399
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Trim Life Labs
- Eagle E-Commerce Group, LLC
- Trim Life Keto
- Business Management
- Mr. George Southworth, Managing Member
- Mr. Barry Atkins, President
- Mr. Trevor Williams, Administrator
- Contact Information
Principal
- Mr. Barry Atkins, President
Customer Contact
- Mr. George Southworth, Managing Member
- Mr. Barry Atkins, President
- Mr. Trevor Williams, Administrator
- Ms. Janet Davis
- Mr. Harry, Customer Service Representative
- Kyle Lopez
- Ms. Jesse Smith, Customer Service Representative
- Additional Contact Information
Phone Numbers
- (813) 443-6498Other Phone
- (727) 290-0627Other Phone
- (813) 443-6498
Customer Complaints
417 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
443 Customer Reviews
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Most Recent Customer Review
Alicia S
06/06/2024
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