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Business Profile

Health Products

Mastermind

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • Mary Y

    Date: 08/28/2023

    I am very very disappointed!! No one returns my emails or messages... I was charged $397 twice and was told there was 30 day money back guarantee, but you cannot get in contact with anyone ! I got a reply once and they asked for all of my information and have not returned one email or message since and NO refund. Also the monthly charge is something they do not tell you upfront and I cannot get it cancelled !!! BAD BAD BAD BUSINESS!!

  • Basil B

    Date: 08/03/2023

    I purchased a singular service with them and they bundled my credit card with another service I HAD NO IDEA ABOUT. When I saw the monthly charge come in I emailed and called them within minutes. I asked them to refund the charge as I wasn't aware of it and haven't utilized it. Any other company with some level of decency would refund the charge to keep me a happy customer. Instead, they fought me on it and declined to offer a refund. I told them I wasn't aware of the charge and it felt sneaky, they didn't care. Will never return for any sort of learning from this company. Total money grab, unfortunately.

  • Joanna L

    Date: 07/27/2023

    They are a dishonest company. I paid for a course that was $397 but what they didn't disclose clearly was exactly what has been cited here as an ALERT - that it included a free trial for a monthly membership subscription that they took payment for of $47 that I never agreed to. When disputed, they claimed incorrectly that they had invoiced a warning this would be charged if not cancelled and that I opened that email and didn't act on it. That is a plain lie. They never sent that email - the first I knew was a payment receipt. I have disputed the charge with Amex, am reporting here and will follow up with attempting to contact Matthew M and Tony R who endorse this class.

  • Jessica G

    Date: 06/25/2023

    They are a dishonest company. I paid for a course that was $397 but what they didn't add was that it was $397 if you paid in full. I asked customer service how much the course was and they said $397 and we could have a payment plan. But it was actually $450 with 3 payments of $150 but they didn't share that. It is sad when a company is dishonest.

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