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ComplaintsforInfinite HD, Inc.
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Complaint Details
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Initial Complaint
11/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We signed a contract with Infinite HD, Inc. on March 8, 2023. The job was to start on May 23, 2023 to enable Infinite ******* to order the materials. Our outdoor kitchen is half completed and unusable. The hood given to us was ruined as they left the hood in the box it came in on our lawn. We had a storm and the rain destroyed the hood. It has rust stains on the hood which the pictures show. We still have the rusted hood The granite in the outdoor kitchen is not installed nor the sink The pavers were incorrectly placed against our wall and we now have mold growing. The pavers were not sealed correctly and they are growing mold The spa is not finished and not usuable. The doors weres supposed to be replaced. They ordered the wrong doors and handles and it still not replaced The paver installers drained my pool. The pool was without water for 6 weels. They also dropped concrete in the pool and we had to have the pool cleaned for $1.400.00 and we may have a possible water leakage which would cost over $100,00 to have it remarcited.When it rains the water drains into our garage and is ruining items in the garage
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.