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Find a Location

InstaService Corp has 1 locations, listed below.

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    Business ProfileforInstaService Corp

    Home Maintenance
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/8/2023

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Tampa, FL 33625
    BBB File Opened:
    8/7/2023
    Years in Business:
    4
    Business Started:
    6/30/2020
    Business Incorporated:
    6/30/2020
    Accredited Since:
    12/8/2023
    Type of Entity:
    Corporation
    Business Management
    • Mr. Cesar Tortolero Perez, President
    • Ms. Gennesis Casas Lugo, Vice President
    Contact Information

    Principal

    • Mr. Cesar Tortolero Perez, President

    Customer Contact

    • Mr. Cesar Tortolero Perez, President
    • Ms. Gennesis Casas Lugo, Vice President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I entered into a agreement for Instaservice to re-do my bathroom for the amount of $4100.00. Which he asked for a deposit of $2000 to start the job. I purchased all the supplies like tile, grout and glue basically everything to do the bathroom. He sent one of his employees to tear old bathroom and a plumber to re-plumb the lines for me. Then he had another employee to come and do the tiling. The person doing the tiling was not experienced and the tile i had provided had to be ripped out for him to re-do again which obviously cost me more money. Then he started the tiling again but he obviously did not know how to tile and used exesive glue and the project was a mess. I spoke ***** about this but he did not seem interested on the items i addressed with him. Which after this no one was showing up to do the project so I had to fire him and hire another contractor to complete the job. This cost me $1500 to buy more supplies due to the incompetence of t his employee not knowing how to tile. I did speak to him about being reimbursed for my extra cost due to his employee messing up the tile. He did not reimburse me and nor did he give me any money back from my deposit. So basically the job cost me $2000 for rip and plumbing and an extra $1500 to replace the supplies wasted by his tiler.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of West Florida

    BBB Reports On

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