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Find a Location

AdventHealth Tampa has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AdventHealth Tampa

      3100 E Fletcher Ave Tampa, FL 33613-4613

    • AdventHealth Tampa

      14055 Riveredge Dr STE 250 Tampa, FL 33637-2141

    Business ProfileforAdventHealth Tampa

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers Hospital - Patient Care.

    Business Details

    This is a multi-location business.

    Find a Location

    AdventHealth Tampa has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AdventHealth Tampa

        3100 E Fletcher Ave Tampa, FL 33613-4613

      • AdventHealth Tampa

        14055 Riveredge Dr STE 250 Tampa, FL 33637-2141

      Location of This Business
      3100 E Fletcher Ave, Tampa, FL 33613-4613
      BBB File Opened:
      4/24/1990
      Years in Business:
      56
      Business Started:
      7/1/1968
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 4035 for this business, issued by Agency for Health Care Administration. The expiration date of this license is 11/29/2024.

      These agencies may include:

      Agency for Health Care Administration

      2727 Mahan Dr

      Tallahassee FL 32308

      (888) 419-3456

      http://www.fdhc.state.fl.us

      Alternate Business Name
      • University Community Hospital, Inc.
      Business Management
      • Tierra Patterson, Risk Manager
      Contact Information

      Principal

      • Tierra Patterson, Risk Manager

      Customer Contact

      • Mr. Michael Schultz, President/Director
      • Ms. Betsy Velez, Customer Service Manager
      Additional Contact Information

      Fax Numbers

      • (813) 979-7339
        Primary Fax

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/24/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I just received a letter in the mail saying AdventHealth Tampa will not waive my sons ** bill because he received appropriate care. My son was born on 10/13/2023. He had jaundice and was ****** positive. The day after he was discharged our Pediatrician did bloodwork and determined his Bilirubin level was 17. We were sent to the ** that evening. AdventHealth Tampa ** checked his blood level and said it was 15.9. They sent us home. The next day we went back to the pediatrician bloodwork was done, and his level was now at 19.5. We were told to go back to **. This time we went to ****************** and by the time we got there, his bilirubin was at 20.2. He was out under a bilirubin light and his levels dramatically dropped. It is CLEAR based on actual documentation that Adventhealths test was WRONG. ********* doesnt just fall and then go back up. When it starts to fall, it continues to fall. My pediatrician confirmed this. So, the fact that his was higher the next day following AdventHealth Tampa, it proves their test was faulty. If we hadnt gotten him back to the E.R who knows what could have happened and it is documented high levels of bilirubin can eventually lead to BRAIN DAMAGE. They still want to charge us for an ** visit where they got my sons diagnosis wrong. The customer service here is absolutely backwards. Its extremely disrespectful and disappointing they want to charge us and arent willing to DO RIGHT by their customer and waive the bill. Its not fair to charge a hardworking family for TWO ** visits when clearly one of them was a complete waste of time and inaccurate. I plan on seeking legal help with this matter unless they drop these charges.
      Read More

      Customer Reviews

      5 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tationna R

      1 star

      04/26/2024

      I labored for 24 hours with a broken membrane, no doctor for most of it, and horrible nurses. We suffered a night of mistreatment and neglect. My fluids kept running out, my babies heart rate had several periods where it was dropping, and my blood pressure cuff was hurting me. When all of that was happening, no one came in to refill my fluids, check on us, or shed concern for my pain. There was loud beeping coming from my room and no one would come check it until I hit the call button. They told me that they were monitoring everything outside the room, but they were not. My mom occasionally went to get help when things got more concerning/scary/my babies heart rate was dropping and when she did the nurses were just standing in the hallway laughing and looking at her like she was a burden. Everytime I hit the call button They were very rude. I called and told them about my blood pressure cuff causing me too much pain and asked if it could be adjusted or taken off and the lady told me in such a nasty attitude "No, No you cannot!" Eventually I suffered enough pain and neglect that I took it off and still for several minutes, no one cared or even came in to check on us anyway.During my labor, long story short, 2 nurses were flipping me back and forth like a bed sheet as I had a catheter and other tubes sticking out of me. Initially they told me what side they were going to help me turn to and ended up talking amongst each other, confused, while flipping me back and forth. They hit one of the tubes and caused me to go into more pain then I had suffered before my epidural. When I was literally screaming in pain, they didn't even acknowledge it at all or try to help me. This night was so traumatizing I was also incorrectly stuck with an epidural needle 6 times and the nurse that was supposed to help me just let me go. I feel like if my mom wasn't there and if I didn't advocate enough for me and my baby, that one of us could have died due to neglect and mistreatment.

      AdventHealth Tampa Response

      04/29/2024

      Thank you for sharing this complaint on behalf of our patient.  Patient satisfaction is our number one priority, and we aim to resolve this matter in a manner that demonstrates our pledge to this commitment.  We will work directly with the patient regarding the concerns.

      Local BBB

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