ComplaintsforVarcas Insurance Agency LLC
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Complaint Details
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Initial Complaint
06/04/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
We are an auto transport company, our insurance agency is keeping money from us. We removed a truck from the policy since January, we had to pay the policy the terminate terms on April. We are in June and havent received the refund which is around the 5k. The agent told us that the financing company had issues with the accounting department so we called the financing company and said they dont handle refunds that our agent is the one in charge. We've been calling them and emailing and havent received any answers on when the refund will be issued. The last email we received they were still making excuses and basically told us to proceed whoever we want.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.