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Complaint Details
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Initial Complaint
08/08/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
To Whom It May ********* am writing this formal statement to express my profound disappointment with the legal representation provided by **** ******************** in my custody case involving my son, ***************************. I entrusted **** ******************** to handle this sensitive matter with utmost professionalism and efficiency, but my experience has been marked by numerous challenges and a lack of satisfactory results.As evidenced by the attached documents(Exhibit C), I have incurred significant expenses due to charges for seemingly routine communications and rectifications of typographical errors in legal motions and petitions filed on my behalf. The invoices provided outline the disconcerting frequency with which such charges were applied, despite these matters falling well within the purview of standard legal services.Moreover, the included emails reveal my persistent efforts to seek updates and clarification on the progress of my case, as well as express my apprehension and uncertainty surrounding the lack of tangible outcomes. Unfortunately, my inquiries were met with limited responsiveness from both the office staff and legal team, leaving me further disheartened and anxious about the resolution of my case.It is essential to emphasize that my primary objective has been to reestablish a meaningful relationship with my son, ***************************, whom I deeply miss and care for. However, despite the substantial financial investment I have made in **** ********************, there has been a conspicuous absence of tangible progress or resolution in my favor. This has been particularly distressing during significant milestones, such as Noahs birthday on July 8 ********************************************************* light of the aforementioned circumstances, I am left with no recourse but to request a refund of the fees paid to **** ********************. I believe that pursuing alternative legal representation would be in my best interest, as I am unwavering in my commitment to ensuring myCustomer response
08/08/2023
Business response
08/24/2023
We dispute the facts set forth in the complaint. We will respond to the complainant through the procedures provided by the ************************
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Contact Information
Business hours
Today,8:30 AM - 5:00 PM
MMonday | 8:30 AM - 5:00 PM |
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TTuesday | 8:30 AM - 5:00 PM |
WWednesday | 8:30 AM - 5:00 PM |
ThThursday | 8:30 AM - 5:00 PM |
FFriday | 8:30 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.