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ComplaintsforTampa Women Leadership Summit
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/13/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I reviewed an email from Shelly F. in regards to conference kickoff on 12/1-12/6. I then purchased the package for conference and other past speakers for $199.00. I was sent email with information to link to conference and/or login to listen at a later time. I was not able to login in to website http://TampaWomenLeaders.org/login.html and got an error that my user email was not found in the system. I reached out to Shelly F. and have not received a response. Since I am unable to access the information that was sold to me I would like be refunded back the fee.Business response
01/26/2022
Business Response /* (1000, 5, 2022/01/19) */ Resolved, Ms. ****** did register, unfortunately our system did not automatically update her into the system in a timely manner. We had to manually enter it in the system. Once this was completed, we also sent her a welcome email regarding information about her membership. Consumer Response /* (2000, 7, 2022/01/20) */ (The consumer indicated he/she ACCEPTED the response from the business.)
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.