Business ProfileforGreenway Health

To whom it may concern: I am *************************, **,, a Neurologist in solo practice in ***************, *********We bill insurance through a clearing house. In 2007 we contracted with Sage Software for the billing program, Medical Manager. Greenway Health took over Sage. Greenway Health never provided a new contract with Greenway Health. When requested today, 7/5/2024, to provide a copy of the contract with Greenway Health, they only provided the contract for Sage. Greenway Health continued to provide services for which they were paid, however they have vastly increased their fees significantly over and above inflation (over 60% since Covid), As a result I requested termination of their services. As of June 30th 2024 they received verbal confirmation and were sent emails to this effect. As present they are claiming I am subject to a buyout of over $8000.00, This is a vastly unfair sum given that their rate increases are based on a plan to cease supporting Medical Manager. This follows a pattern of behavior on the part of Greenway Health as exemplified by the investigation of ********************** in 2019 in which Greenway was fined $57.25 million dollars to settle a false claims act charge. As of February 2024, related to the hacking of Change Health Care, Greenway failed to notify this office timely that claims were not being processed due to the hacking of Change Health Care.I am willing to honor the monthly invoicing through 7/31/2024, As of 7/31/2024 this office is terminating all business with Greenway Health. I have tried many times to reach a resolution and no one has contacted me to reach a concrete resolution.**************************** MD