Business ProfileforEMSI

I had shoulder surgery on 20 Feb 2024 and it was recommended that I purchase a STIM machine for recovery. I met with a representative from EMSI to discuss the possibility of obtaining a machine and informed them that I did not want one unless my insurance covered the cost. I was then informed that the device did not require a pre-authorization and is covered so I agreed to the device. I signed for the device and not a reoccurring subscription for supplies. I received new pads and a battery shortly after I returned home from my surgery and figured it may be a one-time new supply or service provided. I continue to recieve packages and have emailed and tried to call and cancel but no answer or luck!The larger problem is that "EMSI" is NOT in network with my insurance, so the first two claims were placed under a different name "Poplarville Home Medical Supply" and then the continued claims come from "Electrostim Med Services". The first business name is in network with my insurance, and they processed the machine and the first supply package so it was accepted and charged me a copay. Now not only do they keep sending out of network supplies to me, but also recently started adding new products to it that I DID NOT REQUEST to it to increase the overall bill. DO NOT send me anymore items, take back the items I did not request, and cancel the bills you are trying to charge me with NO impact to myself or my credit. I DID NOT REQUEST the items you are attempting to send and your are trying to charge my insurance and are not even in network. I DID NOT AUTHORIZE YOU to bill my insurance for items I DID NOT REQUEST! Billed to insurance Electrostim 6/16/2024 --> $186.84 (Pending with insurance)Electrostim 6/16/2024 --> $111.38 (Pending with insurance) New item they added w/out guidance Electrostim 5/16/2024 --> $186.84 Electrostim 4/16/2024 --> $186.84 *********** 3/16/2024 --> $186.84 *********** 2/16/2024 --> $995.00