Business ProfileforStone-Mart

6/14/2022 $13,897.56 Order# ****** Stone mart misrepresented the color of pavers we purchased. On their floor the sample is a grayish, we received a pinkish.They have not tried to resolve the problem. They said too bad we bought as is. Each paver came in individual packaging. Our home project kept getting delayed due to shortage of labor and hurricane. Once we were ready for them, we opened one up and noticed right away it was not the color shown to us in their showroom.Our builder who uses them as a source even tried to talk with Stone Mart to try to resolve but, they said no. So now they will not purchase anything from them in the future. We went into the showroom and talked to *******, brought in what we received, put it next to the sample of what it is supposed to be and he agreed it is not the same and a different color.Later another management person tried to say that they sat too long and faded. That would be impossible since they are individually wrapped in cardboard and shrink wrapped to pallets.Attached is picture of the pallets of pavers fully wrapped. A picture of the pavers color difference, the one on the left is the showroom color. The one on the right is the color we received. Originally when we were deciding on what paver company to go with, we didn't pick Stone Mart. Then they came back with a discount on the pavera because they were discontinuing them, we chose Stone Mart. We believe they knew the color was different and stuck us with them to get rid of their inventory.