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ComplaintsforAllen's AAA Used Auto Parts
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Complaint Details
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Initial Complaint
06/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
6/2/22 They sold me the wrong motor for $400, 6/6/22 I went to exchange it to get the right motor and then they added $150 and made it $550. So I took the cylinder head off to check it out in the parking lot and found that it was no good. They told me it was "as is" and I argued with them so they got me another motor, charged me another $50 (in addition to the $100 core charge I paid) and told me not to take this one apart or inspect it until I get home. This motor was bad as well and now I'm out $700 and have nothing to show for it but another unusable motor.Business response
07/13/2022
Business Response /* (1000, 10, 2022/06/25) */ Hi, I am sorry to hear that you did not have a good experience. You came in and asked for a part from a Kia Sephia and told us that it can be used in a Mazda Miata. You purchased a part that was sold "AS IS" but we decided to make an exception even though it was sold "as is" we pulled another. You looked at the part and said yes, only needs block. Again this part was also sold as is. We have already tried to provide as much customer service as we can by allowing a exchange for a part sold- as is.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.