Business ProfileforWestshore Honda

Leased a 2024 Honda Pilot from Westshore Honda on May 13, 2024. As part of the deal, the dealership took my Lexus RX350 as a trade in with the obligation to pay off the vehicle. As of today, July 10th, the Lexus still has a payoff balance owed. Westshore Honda has the vehicle, keys, etc.....provided a title reassignment showing they were taking the vehicle yet have not paid for the vehicle. A complaint has been filed with the *** and they responded saying Westshore Honda has sold the vehicle the same week it was traded in.Along with that, I purchased a tint package on the Honda Pilot for $1250......they only tinted two windows on my Honda Pilot and never provided me any documentation of what the "tint package" included. I've requested this info multiple times in person and in writing, they simply will not provide the info. $1250 is absurd for two windows to be tinted.I have written communication with their finance director, sales manager, customer relations director, finance associate, etc....expressing i need to have the Lexus paid off. They simply have not done so. My credit has been impacted because it's showing I have two leases I'm responsible for. In 3 days I'll have to make another payment on the Lexus along with my payments on the Honda.