Business ProfileforBrauntherm
Additional business information
This business website is brauntherm.com
vs.
the website of the world renowned company, Braun, based out of Germany who produces male/female hair grooming products and medical products: brauntherms.com
The difference is the missing "s".
The business is also using the following website: earplustherms.com
BBB research has found the business website contains false product reviews that have been duplicated from other websites.
As of August 2020 the website is no longer active.
Brauntherm currently has 17 pending complaints. This is in addition to the number of closed complaints provided in this BBB Profile.
BBB has received complaints concerning non delivery of products. Consumers report that they are not receiving items they have purchased online from this company.
Scam Tracker report:
"I was looking on a reputable company's (Braun) website for a pulse oximeter. When I entered pulse oximeter into search on the Braun website I was directed to this link, brauntherm.com. The website looked legitimate and had an https address and a lock icon. Believing that it was a Braun product, I ordered a pulse oximeter using Pay Pal. The money was immediately taken out of my Pay Pal account where I have an Amex card registered. When a week went by without a shipping date, I sent an email. I did not receive a reply, so I called the number listed on the website. A recording said that a support agent was not available and I should leave a voicemail for someone to contact me. Nobody contacted me. I began to believe that it was a bogus website, and I entered a complaint at Pay Pal's resolution center. I also called Amex, who said they would refund my purchase, which they did. The worst part of this experience was that I called my sister and 3 friends to urge them to buy the pulse oximeter because of COVID 19. I felt terrible that I had led them into this scam. Each of them had to cancel their credit cards and get new ones. One of them found that this company is registered in China. I called the number on the real Braun website and a customer support agent told me that brauntherm.com is not a company related to Braun. She said she had received several calls during the past two weeks from customers like me who believed that brauntherm.com was a Braun company."
Scam tracker report:
"Being asthmatic and immune compromised, I worried that with allergies and the Covid-scare, I needed to keep track of my blood oxygen since I have been struggling for months. I searched fr a pulse oximeter. I found BraunTherm which had a week turnaround and appeared to charging a bit more which I figured was the state of demand at this point. I paid through Paypal and anticipated receiving it. After a week of no delivery/update, I became worried that my money had gone to someone with malintent. Taking advantage of people who need health supplies during this scary time is disgusting. People who do this belong in jail. I wish there was recourse."
At-a-glance
Business Details
This is a multi-location business.
- Location of This Business
- Unknown, Tampa, FL 33601
- BBB File Opened:
- 5/1/2020
- Alternate Business Name
- NO Touch Infrared Forehead Thermometer
- Digital Finger Pulse Oximeter
- Earplusterms.com
- Contact Information
Principal
- Customer Service
Customer Contact
- Customer Service
Customer Complaints
0 Customer Complaints
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