ComplaintsforGeneral Electric Home Security (Phony Business)
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Complaint Details
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Initial Complaint
02/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I bought a GE Gas Range from **************** on 13 November 2023 and has been down since 20 January **** I ask for a return but failed. I talked Lowes Store Manager, and told me they dont accept return. I have to call GE Consumer Relation at ************ for an RA (Return Authorization). ** gave me the same answer, they told me they dont issue RA and I have to talk to ***** about returning the Oven. GE sent a technician to fixed the problem, but failed to fix the Oven, (Bake, Roast Air Fry). Oven is not working. The guy who was supposed to fix it made the problem worst. The technician from ******************************) replaced the mother board, but it did not work. He has to come back again to replace the defective parts, the 2nd time. I want my GE gas range replaced by a new one, I paid them $749.00 for this range and nobody wants to replace it It is defective. In a matter of less than 90 days it went down already. Its not worthy to keep the *** RANGE.Initial Complaint
10/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I had a ******* stop working and I contacted ******************* of T and L Construction at 823am - He came to my house before 11am - He indicated he was able to fix it - and told me to order a Gasket - over $200, He charged me $150 and told me he correct the problem - defrosted the machine and replaced a piece. It was the next morning I called him and he picked up - I told him my freezer was still warm - food going bad. He said he would be to my home in 30mins - He never arrived. We texted several more times - i of which he told me he would give me back the money - I had paid using Cash App since he didn't accept another other form of payment. I contacted **** App to recoup my money and they have not been successful either. Another Tech came out that week and made it clear my freezer was dead and the prior person was not being truthful.Initial Complaint
07/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
This company has Robo called me several times within 10 minutes even though I am on the Federal Do Not Call List. When I ask to be removed from their calling list they simply hang up and call back.Initial Complaint
06/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company has called me 20 times a day from different numbers. I asked them to stop calling me, and they continue to harass me. When I spoke to someone verbally guy told me o well we cant help that your number is being called and it was my issue not theirs. I am beyond tired of them calling me. I am waiting on doctors and I keep getting these false calls.Initial Complaint
12/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This business calls me constantly from difference numbers even after I told them to stop. "Hello this is chase from general electric home security can you here me okay' calls often come in several times a day constantlyInitial Complaint
10/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This so called company calls 5 to 6 times a day from different numbers each time and I know because I block the number every time. This is getting ridiculous. This time they called from a Tennessee spoofed number **************Initial Complaint
11/22/2021
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
They call my business phone at least 6 times a day and each time it shows a different number. It's the voice of a gentleman who says his name is Chase but it is clearly a robo call. The last call came from 985-771-3351 Slidell LA. Our company has been on the do not call registry for years.Initial Complaint
09/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
http://www.freaky12angela.surf/ And this has been coming in different forms of emails and it goes to many other phone numbers other than mines
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BBB Rating & Accreditation
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Customer Complaints Summary
8 total complaints in the last 3 years.
2 complaints closed in the last 12 months.