ComplaintsforHumboldt's Best Oil
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Complaint Details
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Initial Complaint
10/01/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Never ordered from this company and I fear it's a "subscription" that will take $$ out of my checking account.Business response
10/06/2021
Business Response /* (1000, 5, 2021/10/01) */ Hello *****, We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint. We take great care to ensure that important matters such as this are properly managed. We went ahead and issued a refund for $189.76 without the need to return any of our products.Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account. Rest assured, the account is cancelled and you won't receive any further charges. Consumer Response /* (2000, 7, 2021/10/04) */ (The consumer indicated he/she ACCEPTED the response from the business.) They were quick to respond, and resolved the situation to my satisfaction.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.