ComplaintsforMerchants Solution Group
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/23/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I paid off my payment to this company in full 10/22/2020 reference file **XXXXXX amount. $1622.00 paid in full for Jeep Libery. Currently I have been getting threatening harassment from other companies stating it was never paid and I dealt with David ext XXX X-XXX-XXX-XXXX. They are causing me great stress and this is fraudulent . Please help my situation for them invading my privacy and family members . I have recorded several harassing conversations as evidence of need be since august 2021 to currentInitial Complaint
06/04/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
Business has called me several times claiming that I am going to be served paperwork to sign or be arrested. They have also, contacted my wife, and most recently contacted my father-in-law, who is in the hospital for heart surgery, at the moment. They left him a message saying there are complaints against me which are being sent to my county's court, claiming they are judicial services company.Initial Complaint
05/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
My wife was contacted by someone named Ashley stating that she was an officer of the court calling about a Ford Fusion owned 11 years ago that was sold at an auction and that the balance to the auto loan was $5864 and that she had to pay the balance today or they would freeze all assets and issue a warrant for arrest. They had a counter offer amount of $2000 but that if it wasn't paid by May 23rd, she'd be arrested and jailed. They emailed a form to her which she signed under duress, but which did not have a business address, telephone number or FAX number listed.Initial Complaint
04/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I'd like to report this business as a scam. I received a call from someone attempting to serve me with a court order for a vehicle that I had over 10 years ago that was repossessed. They claim to be a litigation company but does not have a website or any identifying information other than a bogus email they sent me trying to settle a debit. I asked for an address and they gave me ** ******** *** ****, *** **** but this address does not recognize this business. The do not even answer the phone by a business name. The number I have for them is ************ and I spoke to someone by the name of "Ashley".Initial Complaint
03/23/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
This company left voice messages for my brother and myself saying they are collecting a debt. They listed my full name, last 4 digits of my SSN, and Date of Birth. The phone number ************ on the caller ID is 'disconnected' when I tried to return call. They provided a case number and say that if I do not return the call, I will forfeit my legal right for mediation. They provide a mediation number as ************ and case number of *******. They said this is the last phone notification before I am served at my residence or at my job site. I called the 'mediation' phone number and was told my 2002 auto was sold at auction and I owe 'Citi' $7,000 for my 2002 PT Cruiser. That car was sold for parts in 2018 and had been paid in full prior to that day (like years prior).
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Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.