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ComplaintsforOptimal Women's Care
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Old gynecologist, ******************************************** located at *************************************************************. Very ******************* extremely upset & Disappointed. Trying to change Doctor/ Gynecologist but **************************************************** (Optimal womens care) making my process hard for me especially since this is my first pregnancy & was currently told by an other Doctor that Im high risk pregnancy which ******************************************* did NOT inform me . *** called & when to the office many of time telling them I need my records fax to my new Doctor/Gynecologist ************************************* Fax number: ************* Phone number: ************ ******************************************* still havent fax over my records & every time I call her assistance states that she will fax my records by the end of the day, which is a lie. I wait a few days & call my new Doctor/ Gynecologist office *************************************************** at ************* state that they havent receive any of my records . Its been over 3 weeks and Im still trying to be seen by my new Doctor/gynecologist but cant been seen until they get my records. & I did go in & sign release of information form & wrote down the new gynecologist name, number and fax number. ******************************************** at optimal Womens care located at ************************************************************* are very unprofessional. And if possible please send me corporate number so I could report the office & get my records faxed to my new *************************************************************** at *****: ************************************* Fax number: ************* Phone number: ************ Please contact me back at *************** & email me back at ************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.