ComplaintsforFamily Fantasy.com
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Complaint Details
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Initial Complaint
01/23/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I purchased 3 Buffalo Bills playoff shirt. @ came with imprint on back and the 3 one did not. I cannot reach them and would like a replacement. The shirts are not of good quality for 40$ and would like others to knowBusiness response
02/09/2022
Business Response /* (1000, 5, 2022/01/25) */ To assist you better, please reply to this email address ********************** with a photo showing the product received. Please be sure to lay the product on a flat surface in a well-lit area including the size tag & error clearly displayed. Once we are able to see the issues we can issue a refund or replacement, which ever you prefer. Consumer Response /* (3000, 7, 2022/01/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I will accept this when it is all resolved but at this point it is not until I send them the pictures and receive the correct product for what I paid for. I had bought this for a gift and would like this matter settled Thank you. Business Response /* (4000, 9, 2022/02/01) */ Your order has been refunded in full. Consumer Response /* (2000, 11, 2022/02/03) */ (The consumer indicated he/she ACCEPTED the response from the business.) They refuned my money
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Tampa, FL 33606-2292
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.