ComplaintsforPCNerdystuff.com
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Complaint Details
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Initial Complaint
01/10/2023
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
I have been charged for a service that I did not receive.Initial Complaint
10/24/2022
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Never ordered anything from this company pcnerdystuff but have a charge on my credit card for ****** after exchange rate. dated Sept 19-2022Initial Complaint
02/15/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I was charged $6.95 on Febuary 1st and again for $111.45 on the 14th. both of these are fraudulent charges as i never heard of this company before and did not buy anything from it. i would like this resolved asap because i am NOT paying for something i never bought.Business response
03/10/2022
Business Response /* (1000, 5, 2022/02/16) */ Thank you for contacting customer support. As stated on the order terms, the promotion selected is based on a trial. Our cx has contacted us and we informed her as well that she selected to receive 1 Smart Watch Pro where you pay shipping and handling charges of $6.95 in advance and after the trial is up, she is billed for the retail value of the smart watch. We assure you this is not a subscription, there's no future orders. The product has been delivered. tracking #********************** ****** ***** ***********************Dayton, TX 77535 Consumer Response /* (3000, 7, 2022/02/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) i recieved the watch and wish to return it to get a full refund on both charges. Business Response /* (4000, 9, 2022/02/18) */ Thank you for contacting customer support. Last time when you contacted us, after we informed you about the charges, you were asking for a refund, insisting that you haven't got the product. Now you are saying you got the product. BBB is not only for customers, it also for businesses to protect their rights to continue doing business. We assure you this is not a subscription, there's no further charges. Regards,Initial Complaint
09/26/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My credit card was charged 11.50 after completing a survey. They then attempted to charge me for a subscription to a magazine. When contacted they said they unenrolled me but 1 month later they attempted to charge my card 49 dollars
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This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.