ComplaintsforCertaPro Painters of Hillsborough County
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Complaint Details
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Initial Complaint
12/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
The contracted proposal with Certa Pro Painters indicates that in the CasaBlanca subdivision, the screened in Lanais are to be painted. *********************, Residential Sales Associate, ************ *********************************** has acknowledged that the walls of the screened in Lanias are to be painted; however, they are not painting the walls of the screened in lanais as the contract states.Business response
12/06/2023
CertaPro Painters is following the proposal and contract for the exterior painting of community Casa ******. All work will be completed as promised with the board members of the community. As discussed on phone, The misunderstanding and information you received and submitted has been resolved with the property manager and community.
Thank you,
CertaPro Painters of Tampa
Customer response
12/06/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
The company owner responded promptly and was very thorough in his explanation.I am pleased the company is following what is outlined in their contract.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.