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          Ecoshield Pest Solutions has 1 locations, listed below.

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            Business ProfileEcoshield Pest Solutions

            Pest Control Services

            Current Alerts For This Business

            Alert:
            BBB files indicate that the business has a pattern of complaints concerning Sales Practice issues, Advertising issues and Cancellation issues. Specifically, consumers allege that they were solicitated despite either having a "No Solicitation" sign on their property or they lived in a "No Solicitations" community, having difficulties cancelling their service(s) or after cancelling the company's services they were charged for the discount they had received when they signed up.

            In January of 2024, BBB contacted Ecoshield Pest Solutions requesting information as to why the business believes the customers are filing the complaints and what actions the business has taken to help eliminate the causes of complaints.

            Contact Information

            8100 E Broadway Ave STE A

            Tampa, FL 33619-2223

            Get Directions
            Visit Website
            (813) 576-1311

            Customer Reviews

            1.25/5

            Average of 32 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            81 complaints closed in last 3 years

            25 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            8100 E Broadway Ave STE A, Tampa, FL 33619-2223
            BBB File Opened:
            6/8/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of JB308631 for this business, issued by Florida Department of Business & Professional Regulation

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            Contact Information

            Principal

            • Mr. Trey Garrison, Branch Manager

            Customer Contact

            • Mr. Trey Garrison, Branch Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            81 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/22/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            This is a pest control company. They serviced my property on 4/29 and 5/30. 1st their service had no impact, there were still bugs after treatments. The technician that performed the service on 5/30 was extremely rude and unprofessional. The original salesperson told me I could cancel at anytime, when I called to cancel they gave me the run around for a long time and would not allow me to cancel. Finally, after a lot of arguing they said there would be a cancellation fee which was never mentioned previously. Their customer support is off shore and it seems intentionally designed to frustrate people into giving up trying to cancel. There are definitely some deceptive business practices going on. They are now harassing me for the cancellation fee, which I am unwilling to pay. There is no way to communicate with anyone from a local office they always route back to off shore customer service.I am not looking to get any refund, at this point I just want them to stop bothering me.
            Read More
            Read 80 More Complaints

            Customer Reviews

            32 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Toni C

            07/22/2024

            I can’t believe how many people have filed complaints , including me, and this company remains in business. Sales people lied I tried to cancel and I’m told I’m in a 12 month contract!? They will report me to credit bureau if I don’t pay They used my credit card for auto pay without permission Service is NOT what was promised…. Need I go on? The star rating I gave is generous, it should be zero


            Read 31 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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