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Find a Location

Llona Plumbing has 1 locations, listed below.

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    Business ProfileforLlona Plumbing

    Plumber

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers commercial and residential plumbing services.

    Business Details

    Location of This Business
    5133 W. Clifton St, Tampa, FL 33634
    BBB File Opened:
    10/4/2006
    Years in Business:
    20
    Business Started:
    3/12/2004
    Date of New Ownership:
    11/17/2021
    Business Incorporated:
    3/12/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CFC1426259 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    BBB records show a license number of CFC1426259 for this business, issued by Hillsborough County Construction License Board

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of I-CFC1426259 for this business, issued by Pinellas County Construction License Board

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    Type of Entity:
    Corporation
    Alternate Business Name
    • Stinkicat Inc.
    Business Management
    • Mr. Tommi Hakula, President
    • Ms. Helena Hakula, Vice President
    Contact Information

    Principal

    • Mr. Tommi Hakula, President

    Customer Contact

    • Mrs. Shelley Brown, Operations Director
    • Mr. Tommi Hakula, President
    • Ms. Helena Hakula, Vice President

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    July 23, 2022 Invoice # ***** Their technician ****** has done a poor job in fixing the water in my bathroom and caused me a lot of unnecessary expenses. For one, leaving my water running all night. Another issue is I had to wait three days for ANOTHER plumber to come to my house. So my family was without water causing a major inconvenience. Third, the other plumber charged me extra to undo the poor job that ****** had done, when it should have been done the correct way. When my bank contacted this company, they said I agreed to this service. I clearly did not and I want my refund on this because it cost me time and more money than it needed to. I have left messages for the management and have yet to receive a call back.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cash W

    1 star

    07/27/2022

    This is by far the worst company I ever dealt with. HENRRY came later than the expected time. He DID NOT fix the leaking shower as requested. He actually made the situation worse. He spent hours going back and forth, in and out of the house, only to put a shower head on. Even after the shower head was on, it was very unstable and loose. He then tested it and the leak was worse. Then he tried to leave without saying anything until I brought it to his attention that the issue was not resolved. Then he said that he will be back the next day. I told him what are we suppose to do until then. Then he stated "That's your problem" and threw his own company under the bus. He said the staff did not tell him about the issue which was a blatant lie. Then he ended up driving away without concern. Then He never showed up the next day, as he promised. That is when I noticed I had outside water all the way on, where I realized there was a flood of water in my garden that ran into the street gutter!!!!!!!!!!! He left my water running overnight without turning it off which is going to cause a VERY HIGH WATER BILL. HENRRY SHOULD BE ARRESTED AND FIRED. I am working on a lawsuit, as I have contacted my attorneys. He charged me $400 for basically doing NOTHING. BEWARE. THIS COMPANY PREYS on emergency plumbing situations with customers. You will not get a good resolution. That is why they mostly operate after hours and charge double.

    I never left a review ever in my life but this hurts badly to type as this has costed me money and stress. JUSTICE SHOULD BE SERVED!!

    Llona Plumbing Response

    07/27/2022

    Mr. *******,

    I apologize for the expereince you had. I have tried to do some research on your visit and I am unable to locate your name in our customer database. Please contact our office so that we can work towards locating your information and finding a resolution.

    Regards,

    Llona Plumbing

    Local BBB

    BBB of West Florida

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