ComplaintsforTampa Bay Realty & Investment Group
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Complaint Details
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Initial Complaint
02/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
My boyfriend and I signed a lease for ****************** in late '22 for $1400 rent (previously when he lived there alone rent was $700). In Oct. '22 we opened multiple work orders one for the repair of the kitchen floor. The linoleum boards are disintegrating exposing large areas of the sub floor and a work order for a leak in the ceiling as the paint is bubbling above our bed. Neither work order has *** remedied and we are now in Feb. 23. The landlord admitted to doing a rush job installing the floors a year prior and has denied our request to repair the floor stating she will not repair it as it will be costly. The lease states she is the only person to allow repairs to be done on the residence, thus keeping us living in poor conditions. When notified of my intent to move past her to government entities to have the floor fixed, she immediately retaliated with a text that she was going to terminate our lease. She also cancelled our reservation with her AirB&B for the duration of the tenting of the residence for termites leaving us little time to obtain a hotel and therfore costly.Customer response
05/09/2023
Better Business Bureau:This response was taken verbally by BBB:
This can be closed out. The issues have been settled and I am satisfied. The Business agreed to terminate the lease and give me one months rent.
Sincerely,
*******************************
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.