Customer ReviewsforBloomin' Brands, Inc.

Worst meal and ripoff I've ever had. 3 horrible appetizers and 1 drink $88. Beer totally flat, was returned, crabcakes were a paste, Dynamite salmon was a plate of broccoli and a small dry, overcooked piece of salmon. On top of that I had a gift card specifically for Bonefish Grill and they wouldn't honor it. Worst meal without even that minor detail. Stay away.

Bad DIARRHEA Chose Bonefish for many 35th wedding anniversary on June 23 2024. A few hours after my meal I had severe diarrhea and called the restaurant the next day with no resolution. Called BLOOMING Brands in Tampa Fl three time voicing my complaint and never got a callback to this day. I spent $103 and feel I have been taken hostage. **** *******

I received Gift E-Card from my Employer as a Christmas Gift $15 last year. I went to local Outback Steakhouse for lunch April 8 and was surprised when Restaurante Manager reject this card, because it did not show any balance at all. I called to number connected to this card balance check and heard from the system voice answer that card's number is not listed!!! I would like to know why and could i file a BBB report complain. Am i a victim of fraud? Thank you

Bloomin Brands recently changed their dining rewards program. At the Outback which my husband and I eat at, at least once of week the system for processing the rewards seems to be down more than it is working (speaking from our experience, our account). This means that we cant use the rewards we have earned and the rewards we earned at a visit can not be automatically added to our account. Last time it occurred I wasnt even able to add the receipt via there on-line process. I had to call the dining reward services number and provide additional information. At that time I asked what the difficulty was with their system since this is what the restaurant claims is causing all the problems (system failures at Dining Rewards). I was told that the issue lies with the actually restaurant, but hard to determine since this is the only Bloomin Brands restaurant weve gone to recently. So to get to the bottom of the blame game he suggested I speak with someone at Bloomin Brands. Just saying thats an impossible task!! I called a listed number for their offices in ***** which went nowhere. It was 9:45 EST (PA) and the message said the offices are closed and then goes on to states offices open at 8 EST weekdays. What?!? No wonder there are issues with this Brand of restaurants. Rewards expire so if they expire before the restaurant can get the system to work youre simply out the rewards. Regardless of where the problem lies Bloomin Brands is promoting this program to draw customers in so please address the problem and give customers a route to take care of problems that arise. This solution was a last resort, a route I dont like to take.

I bought a $500 gift card for Outback Steakhouse and theres no Outback Steakhouse near me anymore. They would not even exchange it.