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          Castlebrook Restoration & Roofing LLC has 1 locations, listed below.

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            Business ProfileCastlebrook Restoration & Roofing LLC

            Roofing Contractors

            Contact Information

            19046 Bruce B Downs Blvd PMB 68

            Tampa, FL 33647-2434

            Visit Website
            (813) 590-9800

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            19046 Bruce B Downs Blvd PMB 68, Tampa, FL 33647-2434
            BBB File Opened:
            3/10/2023
            Years in Business:
            2
            Business Started:
            8/16/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of CCC1332960 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            BBB records show a license number of CCC1332960 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Hillsborough County Construction License Board

            5701 E Hillsborough Ave Ste 1140

            Tampa FL 33610

            (813) 307-1787

            https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

            BBB records show a license number of CCC1332960 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Lee County Construction License Board

            1825 Hendry St

            Fort Myers FL 33901

            (239) 533-8895

            http://www.leegov.com/dcd/ContLic/ActCont

            BBB records show a license number of CCC1332960 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Pasco County Construction License Board

            7530 Little Rd

            New Port Richey FL 34654

            (727) 847-8009

            https://aca3.accela.com/PASCO/

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. James Wiles, Managing Member
            • Mr. Scott Burns, Managing Member
            Contact Information

            Principal

            • Mr. James Wiles, Managing Member

            Customer Contact

            • Mr. James Wiles, Managing Member
            • Mr. Scott Burns, Managing Member
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/10/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I rec'd damages from Hurricane ***. I used Castlebrook ********************************************* to replace my roof, my ceiling, and my porch posts and ceiling. There was a payment of $9,879.19 from Citizens Ins. There was agreement to make sure monies would be given to me to pay for tarping my roof, cutting down trees and getting a generator. 5 months after the *** they finally replaced my roof. ***** later they attempted to do my ceiling, leaving the work unsatisfactory and my son in law had to do 75% of the ceiling repairs. No work was ever done on the porch as contracted. I was literally promised that, and I quote: "I will make sure that you have money to pay for the tarp, trees, and generator to your son in law, you do not have to worry about this." If we need more money, then we will contact Citizens. They refused to give me estimates. They refuse to give me prices for work done. They refuse to give me copies of the contracts. They have spent weeks and weeks NOT returning phone calls and emails. They knew from the moment I called them that I was deathly ill and disabled and not able to walk. They have been informed that I have stage four cancer causing my issues. This company has taken advantage of a very sick woman alone. They have done shoddy work, they have not given me proper documentation, and every time someone came to my house it was someone different which I think was to confuse me. Even office staff is different. I am worried about how many other people who have been taken advantage of by this company. I feel used, and cheated, and very sorry I ever chose this company. I am sorry they made promises they cannot honor, but that is not my problem. They made the agreements and should have to honor them. It is as simple as that.
            Read More

            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB of West Florida

            More Info on Local BBB

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