Business ProfileforCharlie's Roofing & Waterproofing, Inc.

Yea I came to after going though 9 roofing companies. I got insurance money. To fix roof that a storm took out. The sales person came to my house gave me a adamant at $10,600 and it took them two days to my roof and they came back with a bill of $18,186 they're a rip off they charge $135 for a piece of plywood and they're telling me that there's expenses like I can go down to Home Depot and buy a sheet of plywood for less than that they make you sign a piece of paper that's not notarized but they say they're going to notarize it before the last time I heard was that another reason piece of paper was supposed to be sign in front of a notary person so that part of the paper is false. Then they came back with a price of 16 six and then they came back with a price of 14 seven and then we settled on 14 five but they're telling me they lost $4000 on the job but my lawyer told me that I should've only signed for 10 sex with that's what the contract said all the other lumber was their responsibility and you can just add her estimate onto the job and then turn around and give them a bill when the customer doesn't even know what the Hells going on. Then he came here on Saturday and told me that I can't be at my house and I can't I have to have the gate open I can't be in my house and I can't be on my property when he has a final inspection done like I'm not supposed to say anything to in the inspector like who the **** does he think he is telling me that I can't be on my property it's my house my property I'll be here

Charlie's Roofing & Waterproofing (to be referred to as we and us for the sake of brevity) would like to respond to Mr. *********** revue to the best of our ability.

The proposal submitted to *********** by us has a portion headed "PRICE INCLUDES" with several bullet points. The second bullet point, taken verbatim from our contract, states;
"Material (except wood) and labor, including lead boots & goosenecks.
Also, when a contract is signed we include a "wood price list" that shows the current cost of wood products that may be necessary to restore the integrity of the roof. The customer must sign it, acknowledging the current cost of wood products that may be necessary to properly install their new roof.

Please note, the cost of wood is NOT included because it is an unknown. There is no easy, foolproof way to determine the condition of the wood deck without exposing it. Consequently, there can be unanticipated wood issues. An existing roof, with the existing roof material still on the deck is as inscrutable as a man wearing a hat. Is the wood deck underneath compromised? Is the man in the hat bald? Neither can be determined without uncovering what lies underneath. Also, with today's supply chain and market issues and the resultant state of market flux, wood prices are constantly changing. We do our best to provide our customers fair prices for wood. There are additional costs that we, as the roofer, incur for wood. Those additional costs must be added to the cost of wood in order to be accurate. The wood does not magically transition from the supplier to the roof. Yes, of course you could purchase wood yourself, however, you would still have to pay for the labor involved in removing the damaged wood, the nails and labor for installing the replacement wood, and the additional cost of disposing of the damaged wood.

We would like to state that, happily, many of the roofs we have installed required no additional wood. Therefore, the agreed upon contract price stayed the same. However, that is not the case with Mr. *********** roof. As an aside, we are a licensed roofer and are mandated by the State of Florida to honor those codes The following is a list of the wood, sans the cost, that was necessary to bring Mr. *********** roof up to Florida codes.

156' of 1" X 12" sheathing/decking
62' of 1" X 6" fascia
42' of 1" X 12" fascia
120' of 2" X 4" rafters
108' of 2" X 6" rafters
70' of 10' "L flashing
35 4' X 8' sheets of 1/2" plywood (just as an aside, a 4' X 8' sheet of plywood is 32 square feet, multiplied by 35 is 1120 square feet of roof landscape)

We wonder why Mr. *********** lawyer told him we should be responsible for the wood that was used on his roof. Why would we be responsible for a roof that was allowed to deteriorate to a point where so much wood was necessary to rehabilitate it?

Mr. ******** told us that he was incapacitated and was financially struggling. Mr. David R. made a premise visit to Mr. ******** on October 23, 2021 to have a frank and open dialog with him in an effort to assuage Mr. *********** concerns and answer any of his questions. An amicable accord was reached, with Charlie's Roofing taking a considerable loss by reducing the final bill by $4,000.00, a handshake, and Mr. ******** thanking Mr. R. for for his courtesy and clarity. He has turned that around and is accusing us of discourtesy during our dialog and impropriety in his billing. Evidently, "No good deed goes unpunished".